Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Morgan Filkins

Morgan Filkins

Bay City,MI

Summary

Passionate and dependable job seeker, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Student Instructor

Bayshire Beauty Academy
05.2023 - Current
  • Monitor student's progress and adapted trainings to support growth and development.
  • Organize presentation information for live demonstrations and delivered to large groups.
  • Coordinate with department managers to devise training needs for students and supported them in program completion.
  • Implement training for 30+ students and monitor for completion.

Licensed Cosmetologist

Jr's Haircuts
06.2023 - 06.2023
  • Answered telephone calls and scheduled appointments for clients.
  • Counted and documented opening and closing cash amounts daily.
  • Consulted with clients to assess personal style preferences and unique needs.
  • Distributed business cards outside of salon to generate new business.
  • Resolved guest complaints about service or style.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Styled hair according to customer preferences.

Licensed Cosmetologist

Ulta Salon
01.2021 - 06.2022
  • Facilitated reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk.
  • Completed regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
  • Recorded notes for future reference about customer preferences and services delivered as well as notes to assist management in getting all necessary information from clients.
  • Assessed customer hair texture, treatment history, and desired outcome to determine services required.
  • Suggested treatments and styles to suit customer appearance and fashion choices.
  • Retained 50% return on first time clients.

Licensed Cosmetologist

Human Kind Salon And Spa
03.2020 - 12.2021
  • Scheduled 100% customer appointments and rearranged individual time slots to meet demand.
  • Processed payments, entering sales in register for prompt customer service.
  • Maintained sanitary work areas, tools,equipment, well as took necessary training courses to minimize disease spreading in small shared environment during COVID.
  • Recorded notes for future reference about customer preferences and services delivered.
  • Educated clients on proper hair care/diet techniques and ideal products suitable to needs.
  • Helped clients achieve desired looks for daily wear and special events by designing styling strategies for each scenario.
  • Suggested treatments and styles to suit customer esthetic.
  • Researched latest trends in hair and makeup/skincare and nail-care to stay updated on color, style, and technique.
  • Performed eyebrow shaping and Brazilian waxing to provide symmetry and remove unwanted hair.
  • Built strong and lasting rapport with clients through consistent delivery of requested services.
  • Used social media platforms to promote salon and services.

Salon Assistant /Licensed Cosmetologist

Rock Your Locks
06.2018 - 02.2020
  • Attended hair shows, classes and seminars to stay up-to-date on latest trends.
  • Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
  • Used social media platforms to promote salon and services.
  • Researched latest trends in hair and makeup to stay updated on color, style, and technique.
  • Grew sales with great work ethic, individualized beauty care plans and positive attitude.
  • Processed payments, entering sales in register for prompt customer service.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Maintained high number of return customers through intentional cutting, coloring and styling of clients' hair.

Education

Instructor License - Cosmetology Education

Bayshire Beauty Academy
Bay City, MI
04.2024

Cosmetology License - Cosmetology

Bayshire Beauty Academy
Bay City, MI
10.2020

No Degree - Business Administration And Management

The University of Alabama
Tuscaloosa, AL
05.2018

High School Diploma -

General Brown Junior-Senior High School
Dexter, NY
05.2014

Skills

  • Positive Reinforcement
  • Hair coloring and styling
  • Diversity and Inclusion
  • Interpersonal and Social Skills
  • Team Collaboration
  • Facials and makeup applications
  • Documentation and Reporting
  • Relationship Building
  • Product expertise
  • Male and female haircutting knowledge
  • Customer consultation
  • Manicures and pedicures
  • Hair conditioning and styling

Certification

  • Shear Haven Domestic Violence Training, - November 2020
  • Braiding Designing 101, BTC University - February 2020
  • Tooth Gem Certification, Lush Beauty& Aesthetics- March 20
  • Barbicide Covid-19 Certification Program, Barbicide - October 2023
  • Licensed Cosmetologist - December 2020

Languages

Arabic
Elementary
Spanish
Limited Working
Italian
Elementary

Timeline

Licensed Cosmetologist

Jr's Haircuts
06.2023 - 06.2023

Student Instructor

Bayshire Beauty Academy
05.2023 - Current

Licensed Cosmetologist

Ulta Salon
01.2021 - 06.2022

Licensed Cosmetologist

Human Kind Salon And Spa
03.2020 - 12.2021

Salon Assistant /Licensed Cosmetologist

Rock Your Locks
06.2018 - 02.2020

Instructor License - Cosmetology Education

Bayshire Beauty Academy

Cosmetology License - Cosmetology

Bayshire Beauty Academy

No Degree - Business Administration And Management

The University of Alabama

High School Diploma -

General Brown Junior-Senior High School

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Morgan Filkins