Morgan Finck
St Louis,MO
Summary
Persuasive, self-motivated leadership professional with expertise in expanding network connections. Skilled at introducing products, educating clients and implementing pricing strategies. Specializes in developing new territories and discerning customer needs to deliver solutions.
Overview
11
11
years of professional experience
Work History
Bartender
Budweiser Brew House
St Louis, MO
02.2023 - Current
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Attended regular training sessions to stay updated on new products or trends.
- Adhered to state regulations regarding serving alcohol responsibly.
- Resolved customer complaints in a professional manner.
- Trained new bartenders on drink preparation and upselling techniques.
- Greeted customers and provided excellent customer service.
- Provided drink suggestions to customers based on their preferences.
Freight Agent
Big Toys Storage and Logistics
Chicago, IL
12.2018 - Current
- Processed freight bills and invoices for accuracy and completeness.
- Monitored shipment progress and tracked delivery status.
- Coordinated with customers, vendors, carriers, and other personnel to ensure timely deliveries.
- Performed customer service duties such as responding to inquiries, providing quotes, taking orders, and resolving complaints.
- Prepared customs documentation for international shipments according to applicable regulations.
- Verified accuracy of paperwork accompanying shipments such as manifests, certificates of origin.
- Inspected cargo for damage before loading onto carrier vehicles.
- Updated customer accounts with information on shipment tracking numbers and estimated arrival times.
Bartender
Hooters
St. Louis, MO
11.2017 - 02.2023
- Maintain positive customer interactions by welcoming, serving, and seating guests and customers in a friendly and efficient manner
- Select and mix ingredients, garnish glasses, and serve beverages to customers, complying with sanitation, safety, and alcohol beverage control policies to safeguard the restaurant and its patrons
- Inform customers about new beverages and specials by keeping abreast of the current menu choices, specialties and menu deviations, and availability of food items in the kitchen to meet and exceed customer experience
- Effectuated superior leadership skills in supporting and training new bartenders as a Hooters certified trainer.
SECRETARY
The Illustrated Press, Inc.
St. Louis, MO
04.2013 - 08.2019
- Administered workflow by collaborating with other administrative employees to meet goals and deadlines
- Promoted effective communication by acting as the main point of contact between executives, employees, and clients
- Oversaw coordination of executive communications, including taking calls, responding to emails, and interfacing with clients
- Systematized workstreams to update records and computer databases while navigating word processing, spreadsheet, and presentation software in furnishing, editing, and ensuring document accuracy, demonstrating proficient computer skills.
Education
Bachelor of Science - Business Administration
Webster University
St Louis, MO05.2018
College in Medical Assistant -
Brown Mackie College
12.2014
High School Diploma in Basics, Spanish III -
Columbia High School
05.2011
Skills
- Sales Leadership
- Sales Management
- Data Analysis
- Credible Data Management
- Process Improvement
- Reporting & Documenting
- Year-End Reconciliation
- Business Processes
- Contract Analysis & Interpretation
- Incentive Plans
- Timely Resolution of Issues
- Negotiation
- Time Management
- Problem-Solving Skills
- POS System
- Microsoft Office (Word, Excel, PowerPoint, Outlook)
- Social Media (Facebook, Instagram)
- Customer Relations
- Critical Decision-Making
- Logistics Management
- Relationship Building
- Oral and Written Communications
- Freight Forwarding
- Route Planning
- Telephone Etiquette
- Documentation and Paperwork
- Delivery Estimations
- Client Coordination
- Payment Processing
- Vendor Relations
- Documentation Preparation
- Invoicing
References
References available upon request.
Timeline
Bartender
Budweiser Brew House
02.2023 - Current
Freight Agent
Big Toys Storage and Logistics
12.2018 - Current
Bartender
Hooters
11.2017 - 02.2023
SECRETARY
The Illustrated Press, Inc.
04.2013 - 08.2019
Bachelor of Science - Business Administration
Webster University
College in Medical Assistant -
Brown Mackie College
High School Diploma in Basics, Spanish III -
Columbia High School
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