Morgan Foushee
Asheville,NC
Summary
Competent Processing Assistant with 3 years of experience in handling wide variety of medical coding and billing tasks. Sophisticated and hardworking individual with excellent analytical and multitasking abilities. Coordinates with insurance companies and expedites claims processes. Expertise in accurately inputting procedure and diagnosis codes into billing software to generate medical claims.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Medical Billing and Collections Specialist
Madison County Health Department
03.2022 - Current
- Compiled and tracked outstanding balances owed to medical facilities.
- Processed billing calls and answered questions from patients and third-party carriers.
- Preformed data entry of claims (Medicaid/Medicare/Private Insurance/Self Pay) for clinic services.
- Processed online and paper appeal submissions and refund requests.
- Assisted in reconciling deposit and patient collections.
- Handled account payments and provided information regarding outstanding balances.
- Monitored outstanding invoices and performed collections duties.
- Logged charges and payments within CureMD
- Produced and mailed monthly statements to customers and assisted with related requests for information and clarification.
- Generated financial statements and reports detailing accounts receivable status
Medical Coding and Billing Specialist
Community Care Of North Carolina
11.2020 - 03.2022
- Attained up-to-date knowledge of coding requirements through continuing education courses and certification renewal.
- Interacted with physicians and other healthcare staff to ask questions regarding patient services.
- Reviewed outpatient records and interpreted documentation to identify diagnoses and procedures.
- Correctly coded and billed medical claims from various facilities.
- Reviewed patient charts to better understand health histories, diagnoses and treatments.
- Verified signatures and checked medical charts for accuracy and completion.
- Reviewed, analyzed and managed coding of diagnostic and treatment procedures contained in outpatient medical records.
- Utilized active listening, interpersonal and telephone etiquette skills when communicating with others.
Waitress Supervisor
Mountain Air Country Club
04.2018 - 11.2020
- Trained staff members on the use of the POS system.
- Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
- Managed food resources, memorized orders, and coordinated customer service.
- Monitored dining rooms for seating availability, service, safety, and well-being of guests.
- Upheld high standards of professionalism when dealing with customer issues, supporting serving staff, and waiting on tables.
- Greeted new customers, discussed specials, and took drink orders.
- Applied comprehensive knowledge of wine, cider, and beer to increase daily beverage sales.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Front Desk Secretary
Mars Hill University
08.2017 - 03.2020
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Assisted coworkers and staff members with special tasks on daily basis.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Lifeguard and Swim Instructor
Dogwood Swimming Pool
05.2013 - 08.2017
- Taught daily swim instruction to students varying in ages and skill levels.
- Maintained control and safety of class and kept children in flotation always within arm's reach.
- Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
- Took notes strengths and weaknesses of each child in class to track progress.
- Used teaching aids such as kickboards, diving rings, and fins correctly to teach students.
- Assisted in setting up pool deck, cleaning up public areas, and closing pool in unsafe conditions.
- Informed site director of concerns regarding health and safety of swim students.
- Detailed factors such as weather, incidents, and aid rendered in daily reports to management.
Education
Bachelor of Science - Criminal Justice
Mars Hill University
Mars Hill, NC05.2020
High School Diploma -
Eastern Alamance High School
Mebane, NC06.2016
Skills
- Medical Billing and Collections
- Data Communications
- Diagnostic Codes
- Monthly Reconciliations
- HIPAA Compliance
- Reviewing Patient Information
- Organization and Prioritization
- Customer Experience
- Microsoft Office
Certification
Mental Health First Aid Certified
CPR and AED Certified
Timeline
Medical Billing and Collections Specialist
Madison County Health Department
03.2022 - Current
Medical Coding and Billing Specialist
Community Care Of North Carolina
11.2020 - 03.2022
Waitress Supervisor
Mountain Air Country Club
04.2018 - 11.2020
Front Desk Secretary
Mars Hill University
08.2017 - 03.2020
Lifeguard and Swim Instructor
Dogwood Swimming Pool
05.2013 - 08.2017
Bachelor of Science - Criminal Justice
Mars Hill University
High School Diploma -
Eastern Alamance High School
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