Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Websites
Timeline
Generic
Morgan Fowler

Morgan Fowler

South Boston,VA

Summary

I am a highly motivated 23-year-old with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Passionate about continuous learning and professional development. Excels in teamwork, reliability, and positivity. Dedicated, responsible, and proactive with a positive attitude.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Sewing Department Trainer

Annin Flag Co.
South Boston, Virginia
02.2023 - Current
  • Operate industrial sewing machines to construct high-quality flags.
  • Assist in training new operators on sewing techniques and machine use.
  • Read and interpret work order to uphold specific guidelines and produce high-quality pieces.
  • Measure pieces and complete accurate cuts to prevent material waste.
  • Fold or stretch edges or lengths of items while sewing to facilitate forming specified sections.
  • Inspect finished products for quality and consistency before packaging.
  • Adjust machine settings to accommodate different fabric types and designs.
  • Collaborate with team members to meet production deadlines efficiently.
  • Maintain cleanliness and organization of sewing area for safety compliance.
  • Implement best practices for sewing operations to enhance process efficiency.
  • Follow safety procedures while operating machinery at all times.
  • Operate single-needle and multi-needle industrial sewing machines to assemble apparel components.
  • Maintain a clean and organized workspace.
  • Monitor production output levels, and report any issues to the supervisor promptly.
  • Provide guidance and instruction to other team members in the use of equipment and processes.
  • Communicate effectively with supervisors regarding progress updates or potential problems encountered during production runs.
  • Check precision of completed products against work order specifications to identify and correct problems early in each run.
  • Develop training materials for various employee skill levels.
  • Deliver engaging training sessions on company policies and procedures.
  • Assess trainee performance using feedback and evaluations.
  • Collaborate with department heads to identify training needs and gaps.
  • Adapt to teaching methods according to the needs of individual learners or groups.
  • Provide constructive feedback and positive reinforcement to keep trainees motivated.
  • Document all training activities, including attendance records, feedback forms, and surveys.
  • Maintain up-to-date records of trainee progress and provide regular updates to the management team.
  • Resolve any issues raised by participants during the training session in a timely manner.
  • Design and develop training materials for new employees in the organization.
  • Create multimedia presentations with PowerPoint and video conferencing tools.
  • Manage multiple projects simultaneously while adhering to tight deadlines.

Seasonal Sales Associate

Belk
South Boston, Virginia
11.2022 - 02.2023
  • Assisted customers in locating merchandise and answering product inquiries.
  • Greeted customers and provided exceptional customer service.
  • Used technology resources to assist customers in locating and selecting items.
  • Received and displayed product shipments on store retail shelves upon delivery.
  • Attended weekly team meetings to review performance goals and objectives.
  • Bagged or packaged purchases and wrapped gifts.

Waitress

Me's Burgers & Brews
Danville, VA
04.2022 - 09.2022
  • Provided exceptional customer service in fast-paced dining environment.
  • Collaborated with team members to ensure smooth service flow.
  • Resolved customer complaints promptly to ensure satisfaction during visits.
  • Developed positive relationships with regular customers through friendly conversation.
  • Greeted customers, answered questions, and recommended specials to increase profits.
  • Utilized POS system to total meal costs and add taxes for final bill calculation.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.

Heavy Equipment Operator

Dollar General Distribution Center
South Boston, Virginia
07.2022 - 08.2022
  • Operated electric pallet jack to transport products within the distribution center.
  • Loaded and unloaded pallets efficiently to maintain workflow at Dollar General.
  • Conducted routine safety checks on equipment to ensure proper operation.
  • Assisted team members in organizing and stacking merchandise in designated areas.
  • Communicated effectively with colleagues to coordinate shipping and receiving tasks.
  • Followed safety protocols and guidelines to minimize workplace hazards during operations.
  • Used pallet jacks to move items to and from warehouse locations.
  • Worked efficiently under pressure during peak hours of operation.
  • Ensured that all products were stored safely and securely at all times.
  • Reported any damaged products or equipment malfunctions immediately to supervisors.
  • Maneuvered palletized loads to and from production areas, to shipping, labeling and quality control areas.
  • Opened boxes, checked items against packing slips and documented damage.
  • Picked designated stock from multiple warehouse locations and neatly stacked irregular and diverse material on pallets.

Cashier

Bojangles'
South Boston, Virginia
12.2021 - 02.2022
  • Maintained accurate cash drawer and balanced at the end of each shift.
  • Assisted customers with product inquiries and resolved issues promptly.
  • Handled returns and exchanges according to store policies and procedures.
  • Collaborated with team members to ensure smooth store operations during peak hours.
  • Promoted loyalty programs and upsold merchandise to enhance customer experience.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Stocked shelves with merchandise when needed.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.

Waitress

Paulettes' Place
South Boston, Virginia
09.2021 - 12.2021
  • Collaborated with kitchen staff to ensure timely food delivery.
  • Recommended menu items based on customer preferences and dietary needs.
  • Developed positive relationships with regular customers through friendly conversation.
  • Provided excellent customer service by addressing any complaints or concerns promptly.
  • Took orders for food and drinks and delivered them to guests.
  • Greeted customers, answered questions, and recommended specials to increase profits.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Checked back with customers throughout meal service to ensure satisfaction.
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.

Drive-Thru Cashier

Bojangles'
South Boston, Virginia
08.2019 - 07.2020
  • Processed customer orders efficiently at busy drive-thru lane.
  • Handled cash transactions accurately and securely for all sales.
  • Provided friendly and prompt service to enhance customer satisfaction.
  • Maintained cleanliness and organization of work area throughout shifts.
  • Communicated effectively with team members during peak hours.
  • Operated point-of-sale system for order entry and payment processing.
  • Resolved customer inquiries or issues professionally and quickly.
  • Operated drive-thru window efficiently to ensure fast order processing times.
  • Kept drive-thru station well-stocked and organized to meet customer needs.
  • Worked nights, weekends, and holidays, and maintained calm, pleasant demeanor.
  • Verified that orders were accurate and complete before delivering them to customers.
  • Maintained knowledge of current menu items, prices, and promotions.
  • Prepared drive-thru station for next shift by refilling napkins, lids and straws at window.
  • Provided friendly customer service by addressing customer inquiries and resolving complaints in a timely manner.
  • Assisted with the maintenance of store cleanliness including sweeping floors and wiping down counters.
  • Helped keep business clean during downtime by washing and disinfecting kitchen areas.
  • Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Completed opening, closing, and shift change tasks by following company guidelines.
  • Checked headsets and replaced batteries prior to rush periods to maintain readiness.
  • Managed multiple tasks simultaneously while maintaining a high level of efficiency and accuracy.
  • Counted and balanced cashier drawers.
  • Built and maintained productive relationships with employees.
  • Adhered to social distancing protocols and wore mask or face shield.
  • Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.

Delivery Driver

Dominos Pizza Inc.
South Boston, Virginia
11.2019 - 06.2020
  • Delivered packages efficiently across designated routes within tight timelines.
  • Maintained accurate delivery logs and records for each route.
  • Communicated effectively with customers to confirm delivery details.
  • Followed safety protocols to minimize risks during deliveries.
  • Drove safely in all weather conditions including rain, snow, sleet, ice.
  • Navigated routes with relevant map programs and GPS systems.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Identified needs of customers promptly and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Delivered pizzas promptly to customers in various locations.
  • Handled cash transactions and processed credit card payments securely.
  • Followed proper sanitation protocols when handling food products on the job.
  • Conducted daily cleaning duties such as mopping floors, washing dishes.
  • Communicated with restaurant staff to coordinate deliveries and obtain destination address.
  • Managed closing procedures to ensure store operations ran smoothly overnight.
  • Performed cash register duties such as ringing up customers' purchases, taking payments, and providing change.

Hostess

Four Oaks Restruant
South Boston, Virginia
04.2019 - 08.2019
  • Greeted and seated guests in a warm, friendly manner.
  • Managed reservations and organized seating charts effectively.
  • Coordinated with servers and kitchen staff for smooth service flow.
  • Greeted and welcomed guests upon arrival, ensuring a positive first impression.
  • Assisted servers in delivering food and beverages, maintaining smooth service operations.
  • Handled guest inquiries and complaints, striving to enhance customer satisfaction.
  • Monitored dining area for cleanliness, ensuring a welcoming atmosphere for guests.
  • Facilitated special events coordination, ensuring all details met guest expectations.
  • Managed incoming calls during busy shifts.
  • Took reservations over phone and in person.
  • Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
  • Built positive relationships with other front-of-house and kitchen staff.
  • Bussed tables by removing used dishes, glasses, silverware and linens.
  • Prepared fresh ingredients for salad bar daily.
  • Maintained cleanliness and organization of salad bar area.
  • Assisted customers in selecting and customizing their salads.
  • Monitored food freshness and ensured proper storage practices.
  • Collaborated with team members to restock supplies efficiently.
  • Engaged with customers to enhance their dining experience at the salad bar.
  • Checked expiration dates on products stored in the walk-in cooler and freezer on a daily basis to ensure product rotation was being done properly.
  • Assisted in restocking of additional supplies such as containers, utensils and condiments as needed.

Education

High School Diploma -

Halifax County High School
South Boston, VA
05-2019

Skills

  • Team collaboration
  • Leadership qualities
  • Tension management
  • Deadline adherence
  • Quality assurance
  • Employee training
  • Multimedia presentation
  • Quality control
  • Effective communication
  • Presentations and demonstrations
  • Manufacturing
  • Worker auditing
  • New hire training
  • Planning and coordination
  • Safety compliance adherence
  • Problem solving
  • Customer service optimization
  • Attention to detail
  • Team building
  • Professionalism
  • Money handling
  • Computer skills
  • Clear communication
  • Collaboration and teamwork
  • Goal setting and achievement
  • Relationship building
  • Willingness to learn
  • Sales support
  • Performance assessment
  • Process efficiency
  • Operations expertise
  • Team leadership
  • Continuous improvement
  • Coaching techniques
  • Industry expertise
  • Onboarding processes
  • Training tools and resources
  • Workplace safety
  • Learning platforms
  • Restaurant standards
  • Product knowledge
  • Motivational skills
  • Mentorship
  • Retail merchandising
  • Team-building activities
  • Self-discipline
  • Active listening
  • Interpersonal skills
  • Time management abilities
  • Conflict resolution
  • Motivational
  • Teamwork and collaboration
  • Professional demeanor
  • Idea development and brainstorming
  • Analytical skills
  • Analytical thinking
  • Hospitality and accommodation
  • Following instructions
  • Equipment operation
  • Complaint resolution
  • Customer engagement
  • Machine operation
  • Personal growth
  • Growth mindset
  • Flexible and adaptable

Certification

  • W!se Certified Financially Literate™ (CFL™)

Affiliations

  • Art
  • Children's ministry
  • Volunteer

Websites

Timeline

Sewing Department Trainer

Annin Flag Co.
02.2023 - Current

Seasonal Sales Associate

Belk
11.2022 - 02.2023

Heavy Equipment Operator

Dollar General Distribution Center
07.2022 - 08.2022

Waitress

Me's Burgers & Brews
04.2022 - 09.2022

Cashier

Bojangles'
12.2021 - 02.2022

Waitress

Paulettes' Place
09.2021 - 12.2021

Delivery Driver

Dominos Pizza Inc.
11.2019 - 06.2020

Drive-Thru Cashier

Bojangles'
08.2019 - 07.2020

Hostess

Four Oaks Restruant
04.2019 - 08.2019

High School Diploma -

Halifax County High School

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