Morgan Frenia
Greenville,NC
Summary
Personable and attentive, committed to providing high-quality patient care. Possesses foundational knowledge of venipuncture techniques and infection control, paired with proficiency in handling and labeling specimens. Aiming to make positive impact on patient experiences and contribute to efficient clinic operations. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy
Overview
11
11
years of professional experience
Work History
Phlebotomist
Kedrion Plasma
Greenville, NC
08.2023 - 02.2025
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Used personal protective equipment correctly to protect coworkers and patients.
PCA
Good Shepherd Assisted Living
New Bern, NC
06.2021 - 12.2021
- Used principles of growth and development to provide age-specific treatment and care.
- Applied oxygen via nasal cannula, simple masks and nebulizer masks under direction of nurse in charge.
- Documented residents' mental status, sleep, and eating patterns in medical record books.
Waitress Bartender
Mjs Raw Bar And Grille
New Bern, NC
06.2014 - 08.2016
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Processed orders and sent to kitchen employees for preparation.
Education
GED -
Carteret Community College
Morehead City, NC08.2011
Skills
- Nursing Staff Support
- Venipuncture
- Patient care
- Specimen handling
- Emotional support
- Vital signs monitoring
- Daily living assistance
- Customer service
- Strong multitasking
- Greeting guests
- Safe food handling
- High volume dining
Timeline
Phlebotomist
Kedrion Plasma
08.2023 - 02.2025
PCA
Good Shepherd Assisted Living
06.2021 - 12.2021
Waitress Bartender
Mjs Raw Bar And Grille
06.2014 - 08.2016
GED -
Carteret Community College