Morgan Gallaway
Ennis,TX
Summary
Knowledgeable Healthcare professional with significant background in radiology positions. Committed to building and managing high-performing teams to regularly surpass expectations. Administers budgets, coordinates logistics and maintains smooth department operations. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily. Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
X-Ray Technician
Ferris Family Medicine
09.2018 - Current
- Maintained high-quality images by performing routine equipment maintenance and troubleshooting issues promptly.
- Collaborated with radiologists to ensure accurate diagnoses, discussing patient histories, and sharing observations.
- Increased patient safety by strictly adhering to radiation protection guidelines and using protective devices when necessary.
- Contributed to a positive work environment by actively participating in team meetings and offering support to colleagues when needed.
- Promoted patient satisfaction through compassionate care and effective communication during all stages of the imaging process.
Receptionist
Ferris Family Medicine
09.2018 - Current
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Contributed to team success by cross-training in various administrative roles, providing backup support when necessary.
- Increased customer retention rates through exceptional communication skills and problem-solving abilities.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Daycare Teacher
Kids University
05.2016 - 09.2018
- Increased daycare students'' social skills by incorporating group activities and cooperative play into daily routines.
- Enhanced children''s emotional development through empathetic communication and active listening techniques.
- Improved classroom management by implementing clear expectations, consistent routines, and age-appropriate rewards systems.
- Promoted language acquisition in young learners with engaging storytelling, songs, and word games.
- Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
- Developed strong relationships with parents through regular communication about their child''s progress and needs.
- Supported diverse learners by adapting teaching methods to meet individual student needs and learning styles.
Education
High School Diploma -
Red Oak High School
Red Oak, TX06.2015
Skills
- Direct Patient Care
- Diagnostic Imaging
- Patient confidentiality
- Records Management
- Patient Assessments
- Patient Education
- X-rays
- Radiation Protection
- Patient Care
- Data Entry
- Clerical Support
- Office Management
- File Management
- Scheduling
- Multi-Line Telephone Systems
- Data inputting
- Verbal and written communication
- Calendar Management
- Customer/Client relations
- Scheduling appointments
- Business operations understanding
- Time Management
- Telephone skills
- Spreadsheet tracking
- Organization skills
- Professional Demeanor
- Customer Service
Certification
- NCT radiation technicians, Ferris Family Medicine - October 2018-present
Timeline
X-Ray Technician
Ferris Family Medicine
09.2018 - Current
Receptionist
Ferris Family Medicine
09.2018 - Current
Daycare Teacher
Kids University
05.2016 - 09.2018
High School Diploma -
Red Oak High School