Morgan Gante
Erie,PA
Summary
Worker who takes pride in work while consistently learning all that I can. Other skills I excel in are team building, customer relations, and managing employees. Perform well in a high stress environment. Seeking to be an asset to a growing organization as a dedicated employee.
Overview
12
12
years of professional experience
Work History
Medical Marijuana Cultivator
Calypso Enterprises
Erie, PA
10.2020 - Current
- Planted, cultivated and harvested various strains.
- Learned all required tasks quickly to maximize performance.
- Advanced my knowledge on vegetative work and took the responsibility of maintaining hundreds of plants at a time.
- Maintain constant communication with leads and supervisor to keep a clear and organized schedule for each harvest, and discuss and concerns.
Local Store Marketer
Texas Roadhouse
Erie, PA
01.2020 - 08.2020
- Created customized marketing materials to increase product awareness.
- Identified appropriate marketing channels and target customers for campaigns.
- Coordinated with social media, public relations and other teams to execute product introductions.
- Maximized advertising efforts by developing content for media relations, corporate communications and social media posts.
- Got involved in the community to spread the name of the business and encourage new customers.
Training Coordinator
Texas Roadhouse
Erie, PA
01.2017 - 08.2020
- Worked with central management to identify, plan, align and address training needs.
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
- Compiled training handbooks and related course materials.
- Developed and implemented updating training programs for all employees.
- Communicated and trained all employees on any changes that occur in the business.
Host Manager
Texas Roadhouse
Erie, PA
03.2014 - 08.2020
- Maintained collaborative relationships with FOH and BOH team members to optimize productivity and provide seamless guest experiences.
- Achieved objectives in sales, costs, employee retention, food quality, cleanliness, and sanitation to maintain guest satisfaction and high-quality customer service.
- Adhered to cash handling and reconciliation procedures to monitor and control cash and receipts.
- Monitored customer satisfaction through table touching, floor presence, focus groups and responding to customer inquiries.
- Interacted with guests to obtain positive or negative feedback and constructively apply information.
- Checked on staff regularly and adjusted workflows, assignments and schedules to stay ahead of expected demand.
- Coordinated staff schedules, rotations and breaks.
Education
No Degree - Human Resources Management
Baldwin Wallace University
Berea, OHHigh School Diploma -
Central Career And Technical School
Erie, PA06.2016
Skills
- Flexible and Adaptable
- Microsoft Office
- Decision Making
- Responsible
- Active Listening
- Self-Motivated
- Customer Service
Timeline
Medical Marijuana Cultivator
Calypso Enterprises
10.2020 - Current
Local Store Marketer
Texas Roadhouse
01.2020 - 08.2020
Training Coordinator
Texas Roadhouse
01.2017 - 08.2020
Host Manager
Texas Roadhouse
03.2014 - 08.2020
No Degree - Human Resources Management
Baldwin Wallace University
High School Diploma -
Central Career And Technical School
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