Morgan Gibian
Media,PA
Summary
High-energy professional, skilled at welcoming guests, maintaining entrances, and balancing server loads to optimize operations. Collaborative, hardworking, and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences. Results-driven professional in retail sales, known for high productivity and efficient task completion. Well-versed in customer service, inventory management, and sales strategy development. Excel at communication, problem-solving, and adaptability, ensuring exceptional customer experiences and team collaboration. Devoted professional with a deep love of animals and readiness to take on any care assignments. Protects animals and guests from undue risks with careful management of animal spaces and behaviors. A team-oriented professional is always ready to handle everything from administrative to facilities maintenancein support of animal care needs.
Overview
2
2
years of professional experience
Work History
Animal Shelter Volunteer
Rags 2 Riches
Garnet Valley, PA
06.2024 - 08.2024
- Took pets on regular bathroom breaks.
- Observed the behavior of animals closely while out on walks to identify signs of distress or illness that may need further attention from a veterinarian.
- Ensured all pets had access to water during and after walks, especially on hot days.
- Removed waste from kennels, runs and exercise areas and placed in trash receptacles or in-ground septic systems.
- Engaged in positive reinforcement techniques when walking dogs to encourage desired behaviors.
- Played with dogs and cats to maintain socialization and reduce stress.
Crew Member
Trader Joe's
Media, PA
11.2023 - 08.2024
- Monitored expiration dates and removed outdated products from shelves.
- Ensured that all displays were properly merchandised with correct signage, pricing information, promotional materials.
- Maintained cleanliness standards throughout the store including mopping floors, washing windows, dusting shelves, and cleaning restrooms.
- Organized backroom stock areas for efficient retrieval of products during order fulfillment process.
- Operated cash register efficiently and accurately during checkout process.
- Recommended, selected and located merchandise based on customer desires.
- Performed price checks and adjustments as needed.
- Stocked and rotated grocery products on shelves, ensuring freshness and accessibility.
Restaurant Hostess
Iron Hill Brewery
Media , PA
06.2022 - 08.2023
- Assigned seating arrangements based on customer preferences and restaurant policies.
- Tracked seated guests and available seating using computer-based and mobile reservation software.
- Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
- Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
- Answered phones promptly to record and confirm reservations.
- Performed opening and closing duties such as restocking supplies and cleaning work areas.
- Completed daily side work tasks assigned by management such as rolling silverware or folding napkins.
- Assisted with setting up banquet rooms for special events.
- Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
- Greeted incoming guests to escort to assigned dining area and present menus.
Education
High School Diploma -
Ithaca College
Ithaca, NY05-2028
Skills
- Customer service
- Animal care
- Time management
- Conflict resolution
- Visual Merchandising
- Inventory management
Languages
ASL
Limited
Timeline
Animal Shelter Volunteer
Rags 2 Riches
06.2024 - 08.2024
Crew Member
Trader Joe's
11.2023 - 08.2024
Restaurant Hostess
Iron Hill Brewery
06.2022 - 08.2023
High School Diploma -
Ithaca College
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