Morgan Glover
Oxon Hill,MD
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
10
10
years of professional experience
Work History
Management Analyst- Intern ( GS-4)
Department Health Care Finance
Washington,DC
07.2022 - 05.2024
- The Health Care Ombudsman Program was established by the Council of the District of Columbia to assist individuals insured by health plans in the District of Columbia and to assist uninsured District of Columbia consumers.
- Understanding health care rights and responsibilities.
- Resolving problems with health care coverage, access to health care and health care bills.
- Appealing your health plan’s decision and finding other health care resources.
- Participated with health care team to deliver quality and customer-focused health care to patients.
- Researched, collected and updated information on health insurance policies.
- Completed applications for health insurance, life insurance, and annuities.
Receptionist
AAA Party Rental
Landover, MD
05.2018 - 12.2021
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Performed data entry tasks into various computer systems accurately and promptly.
- Greet clients for showroom meetings or clients picking up or returning rental items.
- Support sales team, including working with clients on their events and acting as a liaison between the sales team and warehouse team.
- Maintain filing for contacts and other event paperwork.
- Manage inventory and ordering of office supplies.
- Assist in maintaining the cleanliness and overall appearance of the office, common areas and showroom.
- Additional marketing and administrative duties as needed.
- Maintained an organized filing system of confidential client information in accordance with company policy.
Special Events Assistant
Spirit of Faith christian center
Temple Hills, MD
06.2015 - 08.2015
- Assisted with special events, meeting and conferences for SOFCC
- Answered phones
- Created word documents and spreadsheets
- Provided help marketing promotions for church events
- Assistant with other ad hoc duties as assigned.
- Utilized internal databases to prepare and distribute guest lists, electronic invitations and registration processes.
- Produced contracts and invoices for events and monitored fee collection.
- Monitored budgeting process for each event to ensure cost efficiency.
Technology Team Network (TNT) Assistant
Spirit of Faith christian center
Temple Hills, MD
06.2014 - 08.2014
- Responsible for online sharing of information and resources between Spirit of Faith and other ministries.
- Ensured office equipment was operational, stocked with supplies and maintained in a clean condition.
- Compiled data into spreadsheets for analysis or reporting purposes.
- Scanned documents using high-speed scanners for digital archiving purposes.
- Proofread documents prior to distribution to ensure accuracy of content.
- Created brochures.
- Assisted with computer maintenance
- Assisted with spreadsheets and newsletter.
Education
Bachelor of Science - Criminal Justice
North Carolina A&T State University
Greensboro, NC12-2024
Potomac High School
06.2018
Bennett College
Prince George’s Community College
Skills
- Proficient in Word, Excel and Power Points
- Responsible, self-motivated, determined and hard working
- Dependable, respectful and reliable
- Positive attitude
- Pay attention to detail
- Organizational and Planning Skills
Accomplishments
- Received a Director Achievement Award for outstanding group achievement working for DHCF .
References
Mrs.Melanie Williamson: melanie.williamson@dc.gov (202)-478-5809
Ms. Portia Shorter : portia.shorter2@dc.gov (202)-442-9072
Ms. Felicia Rothchild: felicia.rothchild@dc.gov (202)-442-5845
Mrs.Reneen Johnson (240)-832-8143
Ms. Charlita Brown (301)-395-3664
Timeline
Management Analyst- Intern ( GS-4)
Department Health Care Finance
07.2022 - 05.2024
Receptionist
AAA Party Rental
05.2018 - 12.2021
Special Events Assistant
Spirit of Faith christian center
06.2015 - 08.2015
Technology Team Network (TNT) Assistant
Spirit of Faith christian center
06.2014 - 08.2014
Bachelor of Science - Criminal Justice
North Carolina A&T State University
Potomac High School
Bennett College
Prince George’s Community College
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