Morgan Goodman
Summary
Dynamic leader with a proven track record at Berea College, enhancing departmental efficiency by 20% and student performance through innovative resource coordination and team leadership. Skilled in facilities management and customer service, demonstrating exceptional multitasking and a positive attitude.
Overview
4
4
years of professional experience
Work History
Foreign Language Department Student Manager
Berea College
08.2021 - 05.2024
- Supervised 15 teaching assistants within the foreign language department. Improved departmental efficiency by 20% through streamlined communication and task delegation.
- Maintained accurate records of student attendance, grades, and other relevant information.
- Increased student tutoring participation by 50%, enhancing support services for students and contributing to a 10% increase in overall student performance.
Cashier
ParMar Stores
06.2022 - 06.2023
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Facilities Assistant
Berea College
08.2020 - 12.2021
- Handled daily custodial needs for 56,000 square foot facility.
- Conducted regular inspections of facilities to identify potential issues and address them promptly. Achieved outstanding rating from Berea College Sustainability Initiatives.
- Ensured compliance with all applicable health, safety, and environmental regulations during the COVID-19 pandemic, mitigating risks effectively.
Facilities Management Receptionist
Berea College
05.2021 - 08.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Education
Bachelor of Arts - Biology
Berea College
Berea, KY05.2024
Skills
- Facilities Management
- Resource Coordination
- Customer Service
- Teamwork and Collaboration
- Guest Relations
- Positive Attitude
- Multitasking
- Reliability
Languages
English
Native or Bilingual
German
Professional Working
Timeline
Cashier
ParMar Stores
06.2022 - 06.2023
Foreign Language Department Student Manager
Berea College
08.2021 - 05.2024
Facilities Management Receptionist
Berea College
05.2021 - 08.2021
Facilities Assistant
Berea College
08.2020 - 12.2021
Bachelor of Arts - Biology
Berea College