Morgan Gresh
Tigard
Summary
Professional with comprehensive experience and readiness for role. Known for strong focus on team collaboration and achieving results. Adaptable and reliable, supporting colleagues effectively and responding to changing needs. Skilled in communication, problem-solving, and client relations. Recognized for integrity, determination, and results-driven approach.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Personal Agent
Self Determination Resources Inc.
03.2015 - Current
- As a personal agent, I manage a caseload of 40 individuals with developmental disabilities
- My duties include, but are not limited to, searching and hiring supports for customers to assist in their daily life; shopping and money management, cleaning their homes, selfcare needs
- This position also includes creating the paperwork for each person’s Individual Support Plan
- Assessed needs of each client and recommended appropriate services and resources.
- Established trusting relationships with clients, fostering open communication and rapport building.
- Maintained up-to-date records on all clients, enabling accurate monitoring of progress and appropriate case planning adjustments.
- Supported clients in maintaining personal interests or hobbies, fostering a sense of purpose and engagement.
Direct Support Professional
Alternative Services Oregon Inc.
11.2013 - 03.2015
- My job duties require me to work with adults with developmental disabilities
- Daily, my team and I would work on achieving our consumer’s goals and making sure they have the daily skills to accomplish their goals
- We had many opportunities to go out into the community and take advantage of what it should offer
- Some of the places we would go are the grocery store, the library, museums
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Participated in ongoing training opportunities to stay current on best practices in disability support services.
- Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
Developmental Therapist
Alliance Family Services
02.2013 - 05.2013
- My job duties included working with children who have developmental disabilities and providing assistance with going to school and teaching the children daily routines
- I worked with children to meet their developmental goals
- Evaluated progress and provided data-driven reports to school staff and parents.
- Improved client outcomes by developing and implementing individualized therapeutic plans tailored to their specific needs.
Developmental Aid
Gritman Medical Center
09.2012 - 02.2013
- My job duties included working with children who have developmental disabilities and providing assistance with going to school and teaching the children daily routines
- I worked with children to meet their developmental goals
Dietary Aid
Marquis Care Wilsonville
06.2008 - 12.2011
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
- Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.
- Followed all food safety regulations while preparing meals for patients.
Event Hostess
Connor Events and Catering
06.2006 - 06.2008
- My job duties included being a hostess at high-class ballroom, bussing tables, serving food and drinks, and greeting guests at the door
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout event.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Resolved guest concerns promptly and professionally, displaying excellent customer service skills in high-pressure situations.
Education
Community College -
Clackamas Community College
01.2011
High School -
Wilsonville High School
01.2010
Skills
- Responsible
- Team player
- Self-motivated
- Customer service
- Attention to detail
- Multitasking
- Positive attitude
- Customer service and care
- Problem-solving skills
- Organizational skills
- Case management
- Client advocacy
Certification
- Oregon Needs Assessor (ONA)
- ServSafe Food Handler's Certification
Timeline
Personal Agent
Self Determination Resources Inc.
03.2015 - Current
Direct Support Professional
Alternative Services Oregon Inc.
11.2013 - 03.2015
Developmental Therapist
Alliance Family Services
02.2013 - 05.2013
Developmental Aid
Gritman Medical Center
09.2012 - 02.2013
Dietary Aid
Marquis Care Wilsonville
06.2008 - 12.2011
Event Hostess
Connor Events and Catering
06.2006 - 06.2008
High School -
Wilsonville High School
Community College -
Clackamas Community College
Similar Profiles
Erica GuajardoErica Guajardo
Disability Claims Examiner at Disability Determination ServicesDisability Claims Examiner at Disability Determination Services
Kristen WalkerKristen Walker
Disability Examiner I at Disability Determination ServicesDisability Examiner I at Disability Determination Services
Jocelyn McCreeJocelyn McCree
Vocational Disability Examiner 1 at MRC/Disability Determination ServicesVocational Disability Examiner 1 at MRC/Disability Determination Services