Summary
Overview
Work History
Education
Skills
Timeline
Generic
Morgan Guffey

Morgan Guffey

Plano

Summary

High energy Store manager that brings extensive experience in retail settings. Sets and enforced consistent standards to maintain team culture and meet performance targets. Great developmental skills, and mentoring other team members to see the store vision and how they directly impact it. Always evaluating if I have the right people on my team, doing the right things for the right reasons.

Overview

11
11
years of professional experience

Work History

Store Manager

Tecovas
04.2024 - Current
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.

Store Manager

Buckle
01.2017 - 04.2024
  • Strengthened work flow productivity by hiring, managing, and developing top talent.
  • Reviewed employee performance and identified performance gaps and created solutions.
  • Created a positive work environment.
  • Managed teammates in a fast pace work environment through proactive communication and positive feedback.
  • Rotated merchandise and displays to feature new product and promotions.
  • Set effective store schedules based on forecasted traffic and team members individual skills.

Manager

The Brickyard Grill
01.2015 - 01.2017
  • Coached sales associates in product knowledge, sales incentives, and professional selling techniques.
  • Produced multiple store managers for company.
  • Helped guide other Store managers through development calls and store visits.
  • Cultivated warm relationships with regular customers.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Oversaw the follow through of all local alcohol laws to keep restaurant compliant with regulations while serving spirits.
  • Carried out opening and closing shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Sales Associate

Maurices
01.2014 - 01.2017
  • Helped customers find specific items, answered questions and offered product recommendation.
  • Completed daily recovery tasks to keep areas clean and neat for guests.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales.
  • Sold trend styles by informing guests about unique features.
  • Built and maintained relationships with teammates and upper management to drive team success.

Education

Political Science -

Wichita State University

Skills

  • Outstanding communication skills
  • Goals and performance oriented
  • District campus recruiter
  • Employee Motivation
  • Professional salesmanship
  • Leader development
  • Personnel development
  • Recruiting and hiring
  • Special events
  • Customer service
  • Team building
  • Talent recruitment
  • Strategic planning
  • Team leadership and coaching

Timeline

Store Manager

Tecovas
04.2024 - Current

Store Manager

Buckle
01.2017 - 04.2024

Manager

The Brickyard Grill
01.2015 - 01.2017

Sales Associate

Maurices
01.2014 - 01.2017

Political Science -

Wichita State University
Morgan Guffey