Morgan Guizzotti
Buffalo,NY
Summary
Compassionate Pediatric Phlebotomist at Kaleida Health Laboratories, recognized for enhancing patient experiences through empathetic communication and meticulous specimen handling. Skilled in maintaining accuracy under pressure, I fostered trust with diverse patient populations while collaborating effectively with medical teams to ensure optimal care and timely results. Eager to apply my problem-solving abilities in new challenges.
Overview
8
8
years of professional experience
Work History
Pediatric Phlebotomist
Kaleida Health Laboratories
09.2021 - Current
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
- Addressed questions and concerns to educate patients on collection process and procedures.
Supervisor
Tim Hortons
07.2017 - 08.2021
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
- Managed diverse team, promoting inclusive work environment that leveraged individual strengths.
- Increased customer retention rates by implementing customer feedback into actionable improvements.
Education
Electrocardiogram Certificate
Bryant And Stratton College
Getzville, NY01.2022
Phlebotomy Certificate
Bryant And Stratton College
Getzville, NY07.2021
Lackawanna Highschool
Lackawanna06.2019
Skills
- Fast Learner
- Adaptive
- Skilled Communicator
- Eager to learn
- Enthusiastic
- Empathetic
- Artistic
- Articulate
- Active Listener
- Problem Solver
- Time Management
- Customer/Patient- Focused Mindset
Additional Information
I want to be on a team that completes tasks creatively and efficiently. I have the ability to remain calm under pressure allowing secured readiness and dependability.
Timeline
Pediatric Phlebotomist
Kaleida Health Laboratories
09.2021 - Current
Supervisor
Tim Hortons
07.2017 - 08.2021
Electrocardiogram Certificate
Bryant And Stratton College
Phlebotomy Certificate
Bryant And Stratton College
Lackawanna Highschool
Similar Profiles
SHANNON K FORMASSHANNON K FORMAS
Medical Assistant Student RN - ILCU at Kaleida HealthMedical Assistant Student RN - ILCU at Kaleida Health
Collins TodescoCollins Todesco
Security Officer at Kaleida Health Public SafetySecurity Officer at Kaleida Health Public Safety
Kara SumpterKara Sumpter
Medical Assistant at Kaleida HealthMedical Assistant at Kaleida Health
Rejaul MamunRejaul Mamun
Housekeeping Room Attendant at Hilton Home2 SuitesHousekeeping Room Attendant at Hilton Home2 Suites
Zariah GibbonsZariah Gibbons
8th Grade Student at Public School 84 West Hertel8th Grade Student at Public School 84 West Hertel