Dedicated Medical Assistant with extensive experience managing administrative and clinical tasks to enhance patient satisfaction. Skilled in optimizing medical registration processes for efficient client handling. Committed to providing quality healthcare and fostering positive patient interactions.
Overview
2
2
years of post-secondary education
7
7
years of professional experience
Work History
Medical Assistant 3 - Urgent Care
University of Utah Hospital & Community Clinic
03.2024 - Current
Assisted physicians and nurses in patient examinations, procedures, and treatments
Prepared examination rooms by ensuring cleanliness and stocking necessary supplies
Took vital signs such as blood pressure, temperature, pulse rate, and respiratory rate accurately
Administered medications under the direction of healthcare professionals
Performed basic laboratory tests including collecting specimens and conducting routine tests
Documented patient medical records in electronic health record systems, ensuring accuracy and compliance
Addressed patient inquiries and concerns promptly, enhancing overall patient satisfaction
Educated patients on medication instructions, post-treatment care, and preventive measures
Assisted with minor surgical procedures by preparing sterile equipment and assisting during the procedure itself
Ensured compliance with HIPAA regulations regarding patient privacy and confidentiality at all times
Responded quickly during emergencies or urgent situations within the clinic setting
Medical Assistant 3
University Of Utah Health - Resource Nursing
08.2021 - 03.2024
Performed all tasks within scope of practice as designated including gathering health information, vitals, phlebotomy, injections, medication administration, splinting, EKGs, Uroflow, POC tests, etc.
Traveled to all U of U Health clinics and outpatient units to fill medical assistant needs
Cross-trained in various disciplines to enhance patient care and support team versatility
Facilitated onboarding of new medical assistants to ensure they understood their roles and responsibilities.
Collaborated on Electronic Nursing Documentation Committee to address EMR documentation issues and streamline reporting processes
Medical Assistant 2
Huntsman Cancer Hospital
06.2019 - 07.2021
Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Streamlined clinic operations by assisting physicians with routine procedures and diagnostic tests, ensuring timely patient care.
Supported patient care by documenting medical histories, vital signs, and medications accurately, enhancing continuity of care.
Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Increased patient satisfaction through compassionate care and prompt response to needs during visits.
Collaborated with interdisciplinary healthcare teams to provide coordinated care for patients in various settings.
Obtained client medical history, medication information, symptoms, and allergies.
Restocked medical supplies and ensured exam rooms were organized to enhance clinic efficiency and readiness for patient visits.
Guided patients to exam rooms and prepared necessary materials for physician examinations to ensure efficient operations.
Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
Answered incoming telephone calls to provide office information and assist with inquiries, ensuring effective communication with patients.
Urgent Care Charge Registered Nurse at LA County Ambulatory Care System-MLK Urgent CareUrgent Care Charge Registered Nurse at LA County Ambulatory Care System-MLK Urgent Care