Summary
Overview
Work History
Education
Skills
Timeline
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Morgan Hall

Weatherford

Summary

Dynamic and dedicated professional with extensive experience in guest service at Charleston's Restaurant. Proven ability to streamline reservation management and enhance customer satisfaction through exceptional communication and a positive attitude. Skilled in multitasking and creating welcoming environments, ensuring seamless service for large parties and events.

Overview

4
4
years of professional experience

Work History

Head Hostess

Charleston's Restaurant
04.2023 - 01.2025
  • Trained and mentored new staff members to ensure consistent service quality and adherence to restaurant policies.
  • Established a welcoming atmosphere by greeting guests promptly and professionally upon arrival.
  • Streamlined the seating process for increased efficiency and reduced wait times for guests.
  • Coordinated large parties and events, ensuring seamless service from arrival through departure.
  • Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
  • Documented reservations, alerted servers, and managers of large groups and prepared seating.

Childcare Worker

Epiphany of the Lord Catholic Church
07.2022 - 03.2025
  • Maintained a safe and clean environment for the children by adhering to health and safety protocols.
  • Established rapport with parents during pick-up and drop-off times, fostering open lines of communication.
  • Enhanced children''s social skills by facilitating group activities and promoting positive interactions.
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Assisted children with special needs by effectively implementing accommodations for their success in various tasks.

Food Service Worker

City Bites
03.2021 - 05.2022
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.

Grocery Bagger

Crest Whole Foods
06.2022 - 08.2022
  • Assisted customers with carrying heavy bags to their vehicles, enhancing overall service quality.
  • Reduced wait times for customers by quickly and accurately bagging groceries.
  • Retrieved items for customers and verified prices.

Education

High School Diploma -

Deer Creek High School
OKC
05-2022

Skills

  • Guest service
  • Reservation coordination
  • Exceptional communication
  • Greeting and seating
  • Reservation management
  • Quick learner
  • Positive attitude
  • Multitasking
  • Customer service

Timeline

Head Hostess

Charleston's Restaurant
04.2023 - 01.2025

Childcare Worker

Epiphany of the Lord Catholic Church
07.2022 - 03.2025

Grocery Bagger

Crest Whole Foods
06.2022 - 08.2022

Food Service Worker

City Bites
03.2021 - 05.2022

High School Diploma -

Deer Creek High School

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Morgan Hall