Summary
Overview
Work History
Education
Skills
Timeline
Generic

Morgan Harrison

La Marque

Summary

Dynamic Estimator with proven expertise at Crash Champions in cost estimation and vendor relationship management. Skilled in utilizing estimating software and conducting damage assessments, I have successfully enhanced accuracy in repair planning and claims processing. Adept at training junior staff, I foster a collaborative environment that drives operational excellence. Hard Working customer service representative who drives high sales in both slow and busy shifts. Highly trained and reliable with background in high levels of customer satisfaction and meeting business goals. Maintains a neat and orderly work are at all times. Develop positive relationships with customers to ensure business growth. Able to learn new tasks quickly and proficiently. Represents business with professional and friendly demeanor at all times

Overview

13
13
years of professional experience

Work History

Estimator

Crash Champions
04.2025 - Current
  • Assisted in gathering and analyzing project specifications for accurate cost estimation.
  • Collaborated with project managers to ensure alignment on budgetary requirements and timelines.
  • Utilized estimating software to prepare detailed bid proposals for various construction projects.
  • Conducted research on material costs and labor rates to enhance accuracy of estimates.
  • Assessed vehicle damage to generate accurate repair estimates and timelines.
  • Collaborated with insurance adjusters to ensure thorough claim processing.
  • Utilized estimating software to prepare detailed cost breakdowns for repairs.
  • Communicated effectively with clients regarding repair options and costs.
  • Developed relationships with local vendors to facilitate parts procurement efficiently.
  • Trained junior estimators on industry best practices and estimating processes.

Estimator

Joe Hudsons Collision Center
03.2023 - 03.2025
  • Supported senior estimators in evaluating subcontractor bids and proposals for consistency.
  • Maintained organized documentation of estimates, revisions, and project correspondence for reference.
  • Collaborated with insurance adjusters to ensure thorough claim processing.
  • Assessed vehicle damage to generate accurate repair estimates and timelines.
  • Trained junior estimators on industry best practices and estimating processes.

Parts Manager

Caliber Collision
01.2021 - 12.2022
  • Managed inventory levels to ensure availability of auto parts and minimize stockouts.
  • Trained staff on product knowledge and customer service best practices.
  • Oversaw daily operations, enhancing workflow efficiency in parts distribution.
  • Implemented process improvements that reduced order fulfillment times significantly.
  • Analyzed sales trends to optimize inventory purchasing decisions and reduce excess stock.
  • Resolved customer inquiries regarding parts compatibility and warranty information promptly.
  • Advised customers on appropriate parts selection based on their specific needs and vehicle requirements.
  • Collaborated with suppliers to negotiate pricing and improve delivery schedules.
  • Developed training materials for new employees to enhance onboarding effectiveness.

CAP 2 Supervisor

Walmart
11.2016 - 12.2020
  • Supervised team in efficient stocking and merchandising of products to optimize inventory flow.
  • Trained staff on safety protocols, ensuring compliance with company standards and reducing workplace incidents.
  • Implemented inventory management practices that improved accuracy and reduced stock discrepancies.
  • Coordinated daily operations to ensure timely execution of tasks within the CAP 2 department.

Barista Shift Supervisor

Compass Group Management
11.2014 - 10.2016
  • Supervised daily operations to ensure efficient workflow and high-quality service delivery.
  • Trained and mentored junior baristas to enhance skills and improve customer interactions.
  • Managed inventory levels, ensuring timely restocking of supplies and minimizing waste.
  • Implemented new beverage recipes, leading to increased customer satisfaction and repeat business.

Service Worker

SL Tennessee
07.2014 - 10.2014
  • Led daily production operations to ensure seamless workflow and high-quality output.
  • Streamlined assembly processes, reducing waste and improving productivity.

Assistant Manager

Papa Murphy's
01.2014 - 07.2014
  • Led team to improve operational efficiency through streamlined processes and effective communication.
  • Coordinated training sessions for new staff, enhancing onboarding experience and knowledge retention.
  • Developed strategic initiatives that increased customer satisfaction and loyalty metrics.
  • Implemented performance tracking systems to monitor team productivity and identify areas for improvement.

Crew Trainer

McDonald's
03.2012 - 01.2013
  • Trained new crew members on operational procedures and customer service standards.
  • Led team shifts to ensure efficient workflow and high-quality service delivery.
  • Developed training materials to enhance onboarding processes for new employees.
  • Monitored performance metrics to identify areas for team improvement and development.

Education

Criminal Justice

Anderson County High School
Clinton, TN
05-2013

Skills

  • Estimating software
  • Estimate preparation
  • Vendor relationships
  • Damage assessment
  • Insurance procedures
  • Photographic evidence
  • Cost estimation
  • Vehicle inspection
  • Claims processing
  • Repair planning
  • Parts ordering
  • Damage documentation

Timeline

Estimator

Crash Champions
04.2025 - Current

Estimator

Joe Hudsons Collision Center
03.2023 - 03.2025

Parts Manager

Caliber Collision
01.2021 - 12.2022

CAP 2 Supervisor

Walmart
11.2016 - 12.2020

Barista Shift Supervisor

Compass Group Management
11.2014 - 10.2016

Service Worker

SL Tennessee
07.2014 - 10.2014

Assistant Manager

Papa Murphy's
01.2014 - 07.2014

Crew Trainer

McDonald's
03.2012 - 01.2013

Criminal Justice

Anderson County High School

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