Morgan Haubrick
623 Cousins RD Chehalis,Washington
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
14
14
years of professional experience
Work History
Vehicle Licensing Representative
Twin City Licensing
09.2020 - Current
- Provides guidance and information to the public regarding vehicle licenses, titles, registrations, tags, waivers, special permits and fees.
- Interprets and applies knowledge of laws, regulations, rules, policies, and procedures in the resolution of inquiries, complaints and problems.
- Uses computer and agency programs to create, retrieve, review, change or update vehicle licensing and titling information.
- Analyzed legal documents and identified pertinent issues for customers.
- Corresponded with clients through email, telephone, or postal mail.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Skilled at working independently and collaboratively in a team environment.
- Ensured timely resolution of any discrepancies or issues related to license agreements by coordinating closely with internal departments such as finance and legal affairs.
Office assistant
LimbSaver
03.2011 - 03.2012
- Data entry
- Accounts receivable and payable
- Deadline projects
- Receptionist fill-in as needed
- Mailing out orders, important documents and letters
- Overflow projects from other employees
- Completed clerical tasks such as filing, copying, and distributing mail.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
- Supported staff on special assignments and ad deadline projects.
- Maintained and updated office records, both digital and physical.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Reviewed files, records and other documents to obtain information to respond to requests.
Food Sales
WDS
09.2012 - 03.2013
- Served 85 - 95 customers per day with 100% accuracy
- Outgoing
- Food prep and serve
- Sales
Case Manager Specialist
Lewis County Work Opportunities
09.2019 - 08.2020
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Monitored clients' progress and tracked client services to provide crisis interventions.
- Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations, and procedural costs.
- Provided leadership, guidance and support to staff members.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Provided ongoing guidance and support to clients throughout job search and onboarding process.
- Developed and maintained relationships with community resources to support job coaching.
- Monitored client progress and adjusted job coaching strategies to meet needs and navigate challenges.
- Kept detailed records of individual histories, scores, and documents.
- Worked with individuals to help understand and overcome personal, social or behavioral problems affecting educational or vocational situations.
Education
GED - undefined
Evergreen State College
Skills
- Licensing Requirements Per WA State Laws
- Document Organization
- Analyzing Details
- Verifying Eligibility
- Efficient Researcher
- Building Trust and Relationships
- Maintaining Confidentiality
- Collecting Proper Information
- Data Entry- 10 Key
- Invoice Processing
- Verbal and Written Communication
- Call Screening
- Administrative and Clerical Support
- Critical Thinking And Problem Solving
- Efficiency With Office Equipment
- Support Client’s With Their Inquiries
- Policy and Procedure Enforcement
- Confidentiality and Discretion
- Data Review
- Time Management
- Self Starter
- Document Typing and Formatting
- Microsoft Office
- Prioritization
Professional References
Amanda Grove - Twin City Licensing Manger - 3607360105 - Known 4 Years.
Leanna Hanshaw - Twin City Licensing - 3605203854 - Known 4 Years.
Lisa Gonia - Twin City Licesning - 3605204564 - Known 4 Years.
Timeline
Vehicle Licensing Representative
Twin City Licensing
09.2020 - Current
Case Manager Specialist
Lewis County Work Opportunities
09.2019 - 08.2020
Food Sales
WDS
09.2012 - 03.2013
Office assistant
LimbSaver
03.2011 - 03.2012
GED - undefined
Evergreen State College
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