Summary
Overview
Work History
Education
Skills
Timeline
Generic

Morgan Hawthorne

Kaukauna

Summary

Developed strong communication and teamwork skills in fast-paced, customer-focused environment. Expertise in delivering excellent customer service and maintaining organized workspaces. Seeking to transition into new field, leveraging these skills to contribute effectively to new team and environment.

Overview

3
3
years of professional experience

Work History

Crew Member

Culver's Restaurant
07.2025 - Current
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Assisted other team members to achieve goals.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Became familiar with products to answer questions and make suggestions.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
  • Reduced operational costs by efficiently managing resources and reducing unnecessary expenses.
  • Improved order accuracy by closely following preparation guidelines and double-checking orders before serving.
  • Increased customer satisfaction with prompt and accurate order taking.
  • Improved team morale, leading to increased productivity and reduced turnover.

Dietary Aide

Oakridge Gardens Rehabilitation & Memory Center
02.2023 - 01.2024
  • Assisted in meal preparation and service following dietary guidelines.
  • Ensured cleanliness and sanitation of dining areas and kitchen equipment.
  • Supported dietary staff with food inventory management and organization.
  • Collaborated with team members to deliver timely meal service to residents.
  • Communicated effectively with residents regarding menu options and preferences.
  • Participated in training sessions to enhance knowledge of nutrition and food safety practices.

Crew Member

Popeyes® Louisana Kitchen
11.2022 - 02.2023
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Provided excellent customer service by greeting customers and meeting quality expectations.

Education

High School Diploma - Electricity

Fox Valley Technical College
Appleton, WI
12-2025

High School Diploma -

Valley New School
Appleton, WI
06-2024

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Cash handling
  • Attention to detail
  • Taking orders
  • Cleaning and sanitizing
  • Safe food handling
  • Safety awareness
  • Integrity and honesty
  • Basic math
  • Drive-thru operations
  • Food preparation

Timeline

Crew Member

Culver's Restaurant
07.2025 - Current

Dietary Aide

Oakridge Gardens Rehabilitation & Memory Center
02.2023 - 01.2024

Crew Member

Popeyes® Louisana Kitchen
11.2022 - 02.2023

High School Diploma - Electricity

Fox Valley Technical College

High School Diploma -

Valley New School

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