Morgan Hayes
Director, HR Operations
Summary
With over a decade of progressive experience in human resources, I bring a grounded, people-centered approach to driving operational excellence. Currently serving as Director of HR Operations, I’ve honed my expertise across diverse environments—aligning HR strategies with business goals, building inclusive cultures, and leading teams through change. I’m passionate about creating clarity, empowering employees, and ensuring HR serves as a steady foundation for growth.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Director, HR Operations
Interior Logic Group, Inc.
07.2018 - Current
- Company Overview: Private equity owned leading national provider of interior finish and design technology solutions for homebuilders, operating in 38 states with 200+ locations across the United States, India and South Africa
- Led strategic HR initiatives and transformation efforts to align HR with business growth objectives, providing consultative guidance to senior leaders
- Spearheaded the integration of six acquired businesses (25-500 employees each), streamlining operations and harmonizing cultures during M&A transactions
- Established HR Shared Services (HRSS) to optimize service delivery, standardize processes, and enhance employee experience
- Developed Centers of Excellence (COE) for Employee Relations (ER) and Compliance, driving best practices and ensuring regulatory adherence
- Led enterprise-wide workforce optimization initiatives, achieving $34M in savings while balancing business continuity and employee engagement
- Championed the implementation of Workday (HCM, Time, Absence, Benefits), improving HR analytics and decision-making capabilities
- Partnered with executives and operational leaders to develop people strategies that enhance organizational effectiveness, talent retention, and performance management
- Designed and executed change management initiatives to support large-scale organizational transformation and growth
- Private equity owned leading national provider of interior finish and design technology solutions for homebuilders, operating in 38 states with 200+ locations across the United States, India and South Africa
Human Resources Generalist
Cortina Productions
07.2017 - 07.2018
- Company Overview: Creative media design and production company specializing in immersive museum experiences
- Led full-cycle recruitment and talent acquisition strategies, including community engagement initiatives to source niche technical talent
- Managed HRIS (ADP), benefits administration, and compliance reporting to support workforce planning and operational efficiency
- Advised leadership on HR policies, employee relations, and workplace culture initiatives to drive engagement and performance
- Negotiated benefits contracts, securing cost-effective solutions that improved employee satisfaction without increasing company expenses
- Creative media design and production company specializing in immersive museum experiences
Human Resources Generalist/Office Manager
Personify Inc.
07.2014 - 07.2017
- Company Overview: Software company creating customer relationship management platforms for non-profits
- Led HR operations for a 50+ employee workforce, ensuring compliance with regulations and internal policies
- Managed benefits administration and served as the primary point of contact for employee inquiries
- Oversaw immigration processes, collaborating with legal partners to ensure compliance and seamless international hiring
- Led two office relocations, managing project scope, schedule, and budget to minimize business disruption
- Facilitated HRIS transition from Paycom to ADP, improving efficiency and data management
- Software company creating customer relationship management platforms for non-profits
Education
B.S. - Communications (Public Relations), Minor in English
Radford University
Skills
- HR Strategy & Business Partnering
- Mergers & Acquisitions (M&A) Integration
- Organizational Transformation & Change Management
- HR Shared Services (HRSS) & Operational Excellence
- Talent Strategy & Workforce Optimization
- Employee Relations & Compliance
- HR Technology Implementation (Workday, ADP)
- Leadership Development & Executive Advising
Certification
SHRM-SCP - SHRM Senior Certified Professional
Timeline
SHRM-SCP - SHRM Senior Certified Professional
10-2021
Director, HR Operations
Interior Logic Group, Inc.
07.2018 - Current
Human Resources Generalist
Cortina Productions
07.2017 - 07.2018
Human Resources Generalist/Office Manager
Personify Inc.
07.2014 - 07.2017
B.S. - Communications (Public Relations), Minor in English
Radford University
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