Morgan Hearing
Grovetown,GA
Summary
Accomplished Paramedic and Instructor at Gold Cross EMS, adept in Advanced Life Support and critical decision-making, significantly enhancing patient outcomes and student performance in emergency medical procedures. Expert in emergency response, demonstrating exceptional patient management and instructional skills, with a proven track record of delivering compassionate, efficient care and education.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Paramedic/Instructor
Gold Cross EMS
Augusta, GA
01.2025 - Current
- Coordinate continuing education for the company
- Build and create new company protocol
- Making sure employees are in compliance with company policies and procedures
- Assist with tasks that the training director assigns
- Receives protocol approval from the medical director
- Orientate new employees
- Teach continuing education classes
Instructor Coordinator
Gold Cross EMS
Augusta, GA
11.2024 - Current
- Improved student performance in emergency medical procedures though hands-on demonstrations and practice scenarios
- Evaluated student progress using both formative and summative assessments to guide future instruction
- Introduced scenario-based learning activities that increased student confidence in handling real-world emergencies effectively
- Delivered clear explanations of complex medical concepts, enabling students to grasp essential information quickly
- Instructed students on how to perform head-to-toe assessments on patients and how to intervene in medical emergencies
Paramedic Field Training Officer
Gold Cross EMS
Augusta, GA
08.2024 - Current
- Trained and mentored new paramedics in emergency medical protocols and patient care techniques.
- Delivered advanced cardiac life support (ACLS), basic life support (BLS), and pediatric advanced life support (PALS) under pressure
- Delivered compassionate care to patients with a variety of medical emergencies including cardiac arrests, traumas, strokes, and respiratory distress
- Improved patient outcomes by providing timely and accurate assessments, treatments, and interventions
Paramedic/Scheduler
Gold Cross EMS
Augusta, GA
08.2024 - 12.2024
- Notify employees of schedule changes and updates
- Quickly adjusting plans when unforeseen issues or delays arise
- Creating new employee work schedules
- Creating and managing templates
- Worked with supervisors and team members to adequately staff ambulances
Advanced EMT
Gold Cross EMS
Augusta, GA
01.2020 - 08.2024
- Enhanced patient care by providing advanced life support and administering medications in emergency situations
- Acted as a liaison between EMS personnel, police offices, and fire department members during emergency responses, fostering teamwork and efficient communication across departments
- Implemented effective on-scene management during mass casualty incidents, prioritizing resources and coordinating efforts with other responders
- Responded efficiently to a wide variety of medical emergencies by utilizing advanced clinical decision-making skills
911 Emergency Dispatcher
Gold Cross EMS
Augusta, GA
10.2018 - 01.2020
- Operated multi-line phone systems to receive emergency calls and gather critical information.
- Coordinated response efforts with law enforcement, fire departments, and medical services for effective dispatching.
- Utilized Computer-Aided Dispatch (CAD) software for real-time tracking and monitoring of emergency units.
- Maintained accurate records of all calls and dispatches to ensure compliance with operational protocols.
- Maintained high levels of situational awareness during emergency situations, allowing for quick adjustments and accurate updates to responding units as needed.
- Received 911 and non-emergency called and dispatched calls to appropriate ambulances.
- Handled challenging caller interactions professionally while remaining empathetic to individuals experiencing distress or panic during emergencies.
EMT-Basic
Gold Cross EMS
Augusta, GA
10.2018 - 01.2020
- Facilitated seamless handoffs to hospital staff through comprehensive documentation and verbal reports of patient care provided during transport.
- Managed stressful situations calmly under pressure while maintaining composure to provide the best care possible for patients experiencing traumatic events.
- Assisted paramedics with advanced life support interventions when necessary, acting as an integral part of the emergency response team.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
Education
High School Diploma -
Glenn Hills High School
Augusta, GA05-2017
Skills
- Documentation and Reporting
- Advanced Life Support
- Critical decision-making skills
- Direct Patient Care
- IV Insertion
- Intubation
- Intravenous therapy
- Patient Management
- Pediatric Advanced Life Support
- Cardiopulmonary Resuscitation
- Medication Administration
- Emergency Response
- AMLS-Advanced Medical Life Support
- PALS-Pediatric Advanced Life Support
- TECC-Tactical Emergency Causality Care
- BLS-Basic Life Support
- ACLS-Advanced Cardiac Life Support
- BLS Instructor
- Delivering compassionate efficient care and education
Certification
BLS Instructor Certification, PALS Certification, ACLS Certification, BLS Certification, Instructor/Coordinator Certification, ACLS Instructor, PALS INstructor, AMLS Certification, PHTLS Certification, EPC Certification, PHTLS Instructor, AMLS Instructor, Hand Tevy Instructor, TECC Certification
Timeline
Paramedic/Instructor
Gold Cross EMS
01.2025 - Current
Instructor Coordinator
Gold Cross EMS
11.2024 - Current
Paramedic Field Training Officer
Gold Cross EMS
08.2024 - Current
Paramedic/Scheduler
Gold Cross EMS
08.2024 - 12.2024
Advanced EMT
Gold Cross EMS
01.2020 - 08.2024
911 Emergency Dispatcher
Gold Cross EMS
10.2018 - 01.2020
EMT-Basic
Gold Cross EMS
10.2018 - 01.2020
High School Diploma -
Glenn Hills High School