Morgan Heaslet
Summary
Highly-motivated administrative assistant with the desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Experienced background in managing busy reception areas, and multi-line telephone systems, while maintaining efficiency in all others areas of said position. Security-conscious when in control of confidential documentation. Energetic and personable team player, with strong planning, time management, and communication skills. Equipped to handle front desk operations; routing calls, and solving immediate issues. Goal-oriented and meticulous, with outstanding people skills and telephone etiquette. Committed to contributing to company growth.
Overview
6
6
years of professional experience
Work History
Executive Assistant to the Chief Executive Officer
Twisted Land Company
02.2024 - Current
- Anticipated potential challenges in daily operations and devised appropriate solutions to maintain uninterrupted workflow in the executive office.
- Updated spreadsheets and created presentations to support executives and boost team productivity.
- Optimized scheduling efficiency by coordinating meetings, appointments, and travel arrangements for the CEO.
- Ensured timely completion of action items by tracking progress and following up on delegated tasks from the CEO.
- Evaluated resumes, interviewed, and presented qualified candidates to hiring managers and solicited feedback to refine recruiting strategy.
- Collaborated with hiring managers to determine job requirements and understand departmental needs.
- Conducted telephone and in-person interviews to assess candidate experience and qualifications.
- Utilized social media platforms to source potential candidates and build pipeline of qualified talent.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Maintained confidentiality by handling sensitive information with discretion and professionalism.
Hair & Makeup Consultant
Laken LaRay Boudoir
04.2020 - Current
- Enhanced client satisfaction by providing personalized makeup consultations and product recommendations.
- Assisted clients with skincare concerns by recommending appropriate products, improving overall skin health.
- Streamlined appointment booking process by implementing an online scheduling system for convenience of both staff and clientele.
- Created customized looks for clients based on their preferences and specific needs, bolstering customer loyalty.
- Coordinated closely with photographers on photoshoots to achieve desired results for fashion editorials or product advertisements.
- Crafted tailored bridal looks that met individual bride''s desires while enhancing their natural features.
- Performed makeup applications for various events, resulting in satisfied clients and repeat business.
- Developed lasting relationships with clientele through exceptional service and follow-up communication, fostering trust in recommendations.
- Provided expert color matching services for foundation and other complexion products, ensuring client satisfaction with purchase decisions.
- Demonstrated and explained use of different beauty products to educate customers.
- Taught master classes to inspire potential makeup artists or help people expand knowledge and skills.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Administrative Assistant
M & M Energy Supply Co.
10.2022 - 02.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Processed customer orders accurately and within agreed timeframes to meet service standards.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Office Manager / Lead Veterinary Technician
Wynn Animal Hospital
06.2020 - 10.2022
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Updated reports, managed accounts, and generated reports for company database.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Assisted veterinarians in emergency situations by providing timely and effective support, ultimately resulting in successful patient outcomes.
- Conducted diagnostic testing including blood draws, urinalysis tests, radiographs for accurate diagnosing of various medical conditions in animals.
- Continuously updated professional knowledge of advancements within veterinary medicine to provide optimal care for patients.
- Performed skilled nursing care tasks such as wound dressings changes or IV catheter placements under veterinarian supervision.
- Educated pet owners on preventative care measures such as vaccinations, dental care, nutrition management, parasite control strategies to improve pet health outcomes.
- Maintained detailed medical records for each patient, resulting in accurate diagnoses and effective treatment plans.
- Promoted animal health through conducting routine laboratory tests, such as blood work, urinalysis, and fecal analysis.
- Provided direct care to patients and assisted with procedures such as radiology, dentistry, critical care and anesthesia.
- Reduced errors in medication dispensing through diligent inventory management practices and careful tracking of controlled substances.
- Triaged incoming patients to determine treatment needs and urgency of care.
- Enhanced patient care by providing compassionate and skilled nursing assistance to veterinarians during medical procedures.
Cosmetic Sales Consultant
Farmasi - Network Marketing
01.2018 - 04.2021
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Mentored junior consultants, fostering professional growth and building strong team dynamics.
- Stayed up-to-date on industry trends and product knowledge by attending regular training sessions and workshops.
- Helped achieve monthly sales goals by consistently meeting or exceeding personal targets set by management.
- Provided a safe and hygienic environment for clients by consistently sanitizing tools, surfaces, and products according to industry standards.
- Developed strong relationships with clients through attentive listening, empathy, and genuine care for their beauty concerns.
- Enhanced client loyalty through consistent follow-up on their cosmetic needs and preferences.
- Offered make-up tips and popular tutorials in alignment with latest trends.
- Led group workshops covering topics like makeup application techniques, skincare regimens, and seasonal beauty trends.
- Contributed to sales growth with effective upselling techniques and recommending complementary products.
Education
High School Diploma -
Mcalester High School
Mcalester, OK05.2015
Skills
- Fanatic about response time
- Meticulous and organized
- Excellent Customer Service
- Recordkeeping and bookkeeping
- Multi-line telephone skills
- Service-oriented mindset
- Security understanding
- Professional and polished presentation
- Multitasking and prioritization
- Scheduling and Calendar Management
- Data Entry and Database Software
- Administrative Support
- Inventory Management
- Computer Proficiency
- Data Entry
- Surgical Assistance
- Medication Administration
- Intravenous catheterization
- Vaccine administration
- General anesthesia monitoring
- Diagnostic Imaging
- IV Medication Administration
- Intravenous injection
- Laboratory skills
- Surgical Preparation
- Dental Procedures
- Instrument pack sterilization
- Medical History Collection
Introduction
Hi, I'm Morgan!
With a vast array of experience ranging from Veterinarian care to Executive Assisting, with a love for good client report, no matter the position, I am confident my skill sets can achieve your positional goals.
Additional Information
Book Worm
Freelance Hair & Makeup Artist
Mom of 3
Agricultural Background
Timeline
Executive Assistant to the Chief Executive Officer
Twisted Land Company
02.2024 - Current
Administrative Assistant
M & M Energy Supply Co.
10.2022 - 02.2024
Office Manager / Lead Veterinary Technician
Wynn Animal Hospital
06.2020 - 10.2022
Hair & Makeup Consultant
Laken LaRay Boudoir
04.2020 - Current
Cosmetic Sales Consultant
Farmasi - Network Marketing
01.2018 - 04.2021
High School Diploma -
Mcalester High School