Summary
Overview
Work History
Education
Skills
Timeline
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Morgan Hernandez

Denton,TX

Summary

Highly efficient crew member well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. I am ready to take on demanding workload to achieve. Well-trained in customer service and complete sales.

Overview

4
4
years of professional experience

Work History

Housekeeping Aide

Fidencia Hernandez
Denton , TEXAS
10.2021 - 01.2022
  • Cleaned floors with sweeping, dusting, damp or wet mopping and disinfecting.
  • Assisted housekeeping department with cleaning activities such as sweeping, mopping, dusting and polishing.
  • Removed dirt, dust, grease and from surfaces using proper solutions.
  • Adhered to optimal standards for cleanliness, appearance and service.
  • Dusted and polished surfaces to achieve attractive shine.
  • Prepared rooms with top-notch standards every time.
  • Removed soiled sheets, washcloths and towels.
  • Transported soiled linens to laundry facilities.
  • Reported equipment malfunctions or breakdowns to your supervisor .
  • Made beds quickly to maximize team efficiency.
  • Maintained standard procedures for cleaning and developed new methods, to increase efficiency.
  • Inspected lobbies, rooms, halls and offices to determine levels of cleanliness.

Crew Leader

McDonald’s
Denton , TEXAS
10.2020 - 05.2021
  • Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
  • Trained employees in time management and proper ways to complete job duties.
  • Monitored team members to verify work quality and address concerns.
  • Pitched in to help with various job tasks, fill in for sick employees and complete projects.
  • Communicated effectively with upper management, team members and customers to keep everyone satisfied.
  • Worked in team environment to maintain high levels of productivity.

Babysitter

Zaida Raygoez
Denton , TEXAS
01.2020 - 02.2020
  • Communicated positively with children and guardians.
  • Played games, worked on puzzles and read books to young children.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Prepared healthy, age-appropriate snacks and meals.
  • Balanced playtime and limited screen time to support development of fine motor, gross motor and cognitive skills.
  • Offered age-appropriate, fun and educational activities for children ranging in age from six weeks to sixth grade.
  • Maintained updated list of emergency contact information and child's health information in case of emergencies.
  • Studied and researched food allergies to understand requirements for individuals with such conditions.
  • Created and implemented diverse educational strategies to boost development.
  • Engaged with children on individual basis to build positive relationships.
  • Supervised children on playground to help develop physical and social skills.
  • Promoted language development skills through reading and storytelling.
  • Supervised children engaged in physical activity, learning and social skills with peers.
  • Developed games and activities using arts and crafts to support learning and verbal skills.
  • Provided developmentally appropriate activities for children.
  • Organized activities that enhanced children's physical, emotional and social well-being.

Mock up Superintendent

Flat Rock Drywall Construction Company
Denton , TEXAS
06.2018 - 02.2019
  • Managed complete construction process to maximize quality, cost-controls and efficiency.
  • Supported project coordination and smooth workflow by coordinating materials, inspections and contractor actions.
  • Reviewed plans and inspected ongoing construction to keep work in line with project goals.
  • Maintained safety onsite and upheld all OSHA regulations.
  • Managed 10 patch men workers when performing duties in line with local and national building codes in all areas of construction.

Hostess

Napolis
Denton , TEXAS
05.2017 - 12.2017
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Answered customer questions about hours, seating and menu information.
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Informed servers of newly seated parties for speedy service.
  • Used cash registers and credit card machines to cash out customers.

Grocery Bagger

Price Chopper
Schenectady, NY
01.2015 - 05.2016

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  • Retrieved items for customers and verified prices.
  • Removed trash, swept and mopped floors for professional appearance.
  • Protected materials for transport by correctly packaging products in boxes and crates.

Education

High School Diploma -

The Masters Learning Institute
Dallas TX
06.2017

Skills

  • Maintaining Clean Work Areas
  • Hospitality Management
  • Floor Cleaning, Polishing and Waxing
  • Guest Satisfaction
  • Guest Service and Support
  • Attention to Detail
  • Health and Safety Regulations
  • Team Support and Collaboration
  • Work Prioritization
  • Heavy Lifting
  • Customer Needs Assessments
  • Customer Service
  • Cleaning Services
  • Residential Cleaning

Timeline

Housekeeping Aide

Fidencia Hernandez
10.2021 - 01.2022

Crew Leader

McDonald’s
10.2020 - 05.2021

Babysitter

Zaida Raygoez
01.2020 - 02.2020

Mock up Superintendent

Flat Rock Drywall Construction Company
06.2018 - 02.2019

Hostess

Napolis
05.2017 - 12.2017

Grocery Bagger

Price Chopper
01.2015 - 05.2016

High School Diploma -

The Masters Learning Institute
Morgan Hernandez