Morgan Hill
Fredericksburg,VA
Summary
Driven Merchandising Manager with 3 years of experience in maximizing product sales and overseeing merchandise trends. Effective in overseeing day-to-day sales and inventory stock levels to determine purchasing needs. Expert in merchandise planning based on prior sales and trends to provide well-rounded selection of products sought by customers.
Overview
7
7
years of professional experience
Work History
Assistant Merchandising Manager
Old Navy
07.2019 - Current
- Create eye-catching showcases for featured items in children's departments by implementing innovative visual merchandising displays, contributing to 20% boost in product visibility.
- Managed and coached a sales team of 35, utilizing activity-based coaching techniques to drive a 70% increase in loyalty enrollments, ultimately elevating customer retention rates and enhancing overall team performance.
- Showcase advanced leadership by conducting interviews and hiring processes to build energetic teams, resulting in 35% reduction in turnover.
- Optimized store layout and product placement strategies based on customer behavior analysis, leading to a 10% increase in average transaction value; trained staff on theft prevention techniques, resulting in a 25% reduction in shoplifting incidents.
- Coached and mentored junior team members on industry-leading visual merchandising techniques, fostering a collaborative learning environment and driving a 25% improvement in store conversion rates and revenue growth.
- Conducted regular demand forecasting to ensure optimal stock levels; minimized missed sales opportunities due to stockouts and increased revenue by 12%.
Full-Time Keyholder
Five Below
03.2017 - 01.2019
- Managed store operations during assisted manager's absence, overseeing shift operations, and addressing customer inquiries to maintain high service standards; maintained seamless operations and upheld service quality, ensuring customer satisfaction and loyalty.
- Re-vamped product display layout by strategically placing high-margin items at eye-level, resulting in a 25% increase in average transaction value and a 15% boost in overall store revenue.
- Assisted in store deposit procedures by accurately counting and documenting cash and checks; supported store manager in financial accountability tasks, ensuring compliance with company policies and procedures.
- Enhanced team performance by conducting weekly coaching sessions and implementing a peer mentoring program, resulting in a 20% increase in customer satisfaction ratings.
Education
Bachelor of Science in Marketing - Marketing
Old Dominion University
Norfolk, VA05.2024
Associate's degree in Business Administration -
Germanna Community College
Locust Grove, VA05.2021
Skills
- Customer service
- Verbal and written communication
- Microsoft Office
- Planning and goal setting
- Problem solving
- Social media
- Leadership
- Attention to Detail
- Decision-Making
- Communications expertise
- Critical Thinking
- Team Development
Timeline
Assistant Merchandising Manager
Old Navy
07.2019 - Current
Full-Time Keyholder
Five Below
03.2017 - 01.2019
Bachelor of Science in Marketing - Marketing
Old Dominion University
Associate's degree in Business Administration -
Germanna Community College