Summary
Overview
Work History
Education
Skills
Accomplishments
Hobbies and Interests
Certification
Timeline
Generic

Morgan Holley

Nashville,TN

Summary

Dynamic professional with over 5 years of hands-on experience managing multiple projects simultaneously. Proven track record in identifying inefficiencies and providing essential operational support to enhance organizational objectives. Committed to delivering high-quality training programs while optimizing team performance and workflow efficiency. Proficient in order management, financial transactions, and product promotion, fostering positive guest interactions and ensuring a memorable dining experience.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Server/Hostess

First Watch
Brentwood, TN
02.2024 - Current
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.

Intelligence Professional

USAF
11.2017 - 09.2024
  • Collaborated with other departments to develop new - and realign existing - training programs with organizational goals and objectives
  • Implemented, monitored, and evaluated training performance to determine quality and personally trained and vetted instructors in order to increase employee productivity
  • Recognized by upper management for spearheading the creation and implementation of training curriculum for mission-essential professionals to enhance technical skills and broaden scope of knowledge
  • Provided recommendations to assist middle/upper management and outside agencies with efforts to advance intelligence gathering and analysis of trends in multiple theaters of operation
  • Conducted threat assessments pertaining to foreign adversaries in support of military operations, producing multi-source intelligence reports and products for different agency customers
  • Presented daily reports to wide variety of personnel on emerging threats and trends, often provided suggestions and/or advice on daily operations
  • Created hard and soft copies containing entirety of job requirements, best practices, and all project and application breakdowns for continuity purposes
  • Balanced multiple roles with myriads of differing responsibilities such as Quality Assurance Program Manager, Sexual Assault Prevention Representative, Organization Physical Training Leader, Lead Mission Analyst, Publicly Available Information Program Manager

Education

Airman Leadership School -

Osan Air Base, South Korea
05.2022

Associate of Applied Science - Intelligence Studies

Community College of the Air Force
11.2019

Skills

  • Leadership
  • Time Management
  • Strong Communication
  • Report Writing/Trend Analysis
  • Teamplayer
  • Instruction and Evaluation
  • Program Development
  • Sales expertise
  • Strong work ethic

Accomplishments

  • Coined by Secretary of the Chief Master Sargent of the Air Force: Recognized for job excellence in short time
  • Letter and Award of Recognition: Recognized for extensive time and effort put forth during six month period
  • Promoted to Black Apron at First Watch within 8 months of working

Hobbies and Interests

  • Computer Languages
  • Gaming
  • Creative Writing
  • Trying New Things

Certification

  • TN Food and Beverage Server Permit and License

Timeline

Server/Hostess

First Watch
02.2024 - Current

Intelligence Professional

USAF
11.2017 - 09.2024

Airman Leadership School -

Associate of Applied Science - Intelligence Studies

Community College of the Air Force

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Morgan Holley