Morgan Jackson
Fort Scott,KS
Summary
Creative customer service representative well-versed in successful sales techniques and approaches, relationship building and long-term customer retention strategies. Demonstrated competency in client acquisition and closing. Focused on maximizing bottom-line profitability by satisfying customer needs and business targets through skilled promotions.
Overview
6
6
years of professional experience
Work History
Cooking Assistant
Crooners Lounge & Supper Club
Fort Scott, KS
11.2021 - 06.2022
- Followed standardized recipes to prepare appetizing and timely breakfast, lunch and dinner items.
- Labeled and stored food in refrigerator, cooler or freezer to maximize freshness and support food safety.
- Distributed food during busy peak periods to drive customer satisfaction.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Performed various sanitation methods to maintain safe, secure and clean kitchen.
Sales Representative
Cricket Wireless
Nevada, MO
06.2017 - 10.2019
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Trained and mentored new sales representatives.
Team Member
McDonald's
Fort Scott, KS
09.2013 - 04.2017
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Worked different stations to provide optimal coverage and meet production goals.
Education
GED -
Fort Scott Community College
Fort Scott, KS05.2014
Skills
- Recordkeeping skills
- Customer Relations
- Account servicing
- Interpersonal communication skills
- Complaint resolution
Timeline
Cooking Assistant
Crooners Lounge & Supper Club
11.2021 - 06.2022
Sales Representative
Cricket Wireless
06.2017 - 10.2019
Team Member
McDonald's
09.2013 - 04.2017
GED -
Fort Scott Community College
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