Morgan Jackson
Owensville,MISSOURI
Summary
Dynamic and detail-oriented with experience at Lakeside Book Company, excelling in quality assurance and production assistance. Proven ability to troubleshoot and optimize processes, ensuring high-quality outputs. Strong attention to detail and commitment to safety procedures contribute to successful project completion and client satisfaction.
Overview
3
3
years of professional experience
Work History
Roll Tender
Lakeside Book Company
07.2023 - Current
- Multi-tasked to keep all assigned projects running effectively and efficiently.
- Examined job orders to determine quantity, stock specifications, colors and special printing instructions.
- Employed root cause analysis to troubleshoot equipment and processing issues.
- Proofed all job orders, securing client approval prior to production.
- Produced high-quality government documents and two-color books.
- Promptly removed completed loads from press.
- Aided in setting up and operating printing press machines.
- Safely applied cleaning chemicals on and around press.
- Lifted up to 85 pound shafts.
Crew Member
Snowensville
05.2023 - 07.2023
- Operated cash register to ring up final bill and process various forms of payment.
- Assisted other team members to achieve goals.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Prepared products following restaurant, health, and safety standards and procedures.
- Took orders and collected payments.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Worked front counter, drive-thru and other areas.
- Became familiar with products to answer questions and make suggestions.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Accurately operated cash register to process customer payments.
Crew Member
McDonald's
09.2022 - 12.2022
- Operated cash register to ring up final bill and process various forms of payment.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Assisted other team members to achieve goals.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Prepared products following restaurant, health, and safety standards and procedures.
- Took orders, prepared meals, and collected payments.
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Accurately operated cash register to process customer payments.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Documented customer orders and conveyed special requests to kitchen staff.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Completed milkshakes and ice cream desserts for customers.
- Brewed coffee and tea and changed out drink station syrups.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
Education
High School Diploma -
Owensville High School
Owensville, MO05-2023
Skills
- Order fulfillment
- Production scheduling
- Load securing
- Safety procedures
- Waste reduction
- Pallet jack operation
- Precision measurement
- Ink eradication
- Skilled with electric pallet jacks
- Quality assurance
- Quality control inspection
- Strong attention to detail
- Detailed instruction application
- Sanitation Practices
Timeline
Roll Tender
Lakeside Book Company
07.2023 - Current
Crew Member
Snowensville
05.2023 - 07.2023
Crew Member
McDonald's
09.2022 - 12.2022
High School Diploma -
Owensville High School
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