Morgan Jankowski
Algonquin,IL
Summary
Motivated individual with experience in sales customer service. Assisted guiding customers to products that fit their needs. Helped get more customers in the door for the car salesman. Would track total sales, provided excellent customer service, and meeting customers needs. Knowledge of products and services and excellent communication and interpersonal skills.
Overview
4
4
years of professional experience
1
1
year of post-secondary education
Work History
Car Sales Assistant
Pingree Auto Sales
Algonquin, IL
06.2021 - Current
- Implemented effective marketing strategies such as email campaigns or social media posts aimed at increasing brand awareness.
- Demonstrated ability to close sales quickly by understanding customer needs and presenting appropriate solutions.
- Ensured compliance with company policies regarding safety regulations and customer privacy rights.
- Gained extensive knowledge of vehicle features and options to effectively assist customers in selecting a car that met their needs.
- Performed sales floor work, such as greeting and assisting customers, stocking shelves and taking inventory.
- Maintained knowledge of current sales and promotions, policies regarding payment, and exchanges, and security practices.
- Developed strong relationships with customers through exceptional customer service.
- Organized test drives for potential buyers in order to showcase vehicle capabilities.
- Assisted customers in selecting vehicles fitting budget requirements and transportation needs.
- Assisted in watching car salesman do paperwork related to car sales, including contracts, title transfers.
- Utilized problem solving skills when dealing with difficult situations or dissatisfied customers.
- Provided exceptional customer service by greeting guests, responding to inquiries, and resolving complaints.
Car Detailer
Pingree Auto Sales
Algonquin, IL
03.2020 - 06.2021
- Performed interior detailing tasks such as shampooing carpets, vacuuming seats and cleaning windows.
- Demonstrated skill in cleaning and detailing vehicles using a variety of tools and products, including polishes, waxes, detergents, vacuums, buffers and steam cleaners.
- Proficiently operated power-washing equipment to clean engine compartments, wheels and undercarriages.
- Maintained equipment used for car detailing services such as air compressors, pressure washers and buffing machines.
- Inspected parts, equipment, or vehicles for cleanliness and damage.
- Prepared and moved vehicles around center for distribution to retail.
- Restored leather interiors by applying conditioners that replenish natural oils.
- Performed inspections and kept accurate records of vehicle's condition.
- Repaired minor dings or chips in paint finishes using body filler kits.
- Drove vehicles to and from workshops and customers' workplaces and homes.
Education
Associate of Arts - Business
Elgin Community College
Elgin, IL 01.2023 - Current
Skills
- Product and Service Understanding
- Marketing Assistance
- Fast Learner
- Business Correspondence
- Reading Comprehension Skills
- Multi-Tasking Strength
- Problem-Solving Skills
- Customer Service
- Money Handling
Accomplishments
- Phi Theta Kappa Honor Society
- Deans Honor Roll
References
Rudy Ramirez-Pingree Auto Inc.
Sales Manager-Sales Manager Mentor
(773) 663-2222
rudy.pingreeauto@gmail.com
Jaiden LaRoss-Pingree Auto Inc.
Detailer-Coworker
(224) 238-9663
jaiden.laross@yahoo.com
Timeline
Associate of Arts - Business
Elgin Community College
01.2023 - Current
Car Sales Assistant
Pingree Auto Sales
06.2021 - Current
Car Detailer
Pingree Auto Sales
03.2020 - 06.2021