Summary
Overview
Work History
Skills
Attributes
Personal Information
References
Timeline
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Morgan Johnson

4115 Weber Lane Cincinnati,OH

Summary

Motivated and dedicated individual seeking opportunities to utilize current skills and expand knowledge to contribute to a thriving work environment. Committed to delivering the best service to guests/customers while continuously remaining teachable in order to create a successful work environment.

Overview

3
3
years of professional experience

Work History

Domino's Pizza

Delivery Driver/ Guest Services
05.2024 - Current

Duties include:

  • Delivered pizzas, sides, and beverages to customers in a timely manner, ensuring order accuracy and excellent customer service.
  • Navigated through heavy traffic to deliver an average of 20 orders per shift with 100% order accuracy.
  • Received frequent positive feedback from customers for friendly and professional interactions.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Strengthened communication skills through regular interactions with others.

Tudors Biscuit World

Server
10.2023 - 03.2024

Duties included:

  • Customer service: Experience helping customers and resolving issues
  • Cash handling: Experience with point of sale systems and balancing cash drawers
  • Communication: Ability to clearly explain promotions, loyalty programs, and payment options to customers,
  • Teamwork: Experience working closely with other cashiers or sales associates
  • Inventory management: Experience reducing waste by monitoring usage and optimizing ordering procedures.

Wendy's

Cashier/Crew Member
09.2022 - 10.2023

Duties included:

  • Cash handling: Accurately handling cash and credit card transactions
  • Customer service: Maintaining high standards of customer service in fast-paced environments
  • Restocking: Restocking merchandise and keeping work areas clean and organized -Food preparation: Assembling food orders while maintaining portion control
  • Communication: Communicating clearly with customers, colleagues, and managers
  • Time management: Working quickly and accurately in a busy environment while handling multiple tasks
  • Food safety: Experience with food safety regulations

Walmart

Team Member
01.2022 - 08.2022

Duties included:

  • Processing payments, applying discounts, scanning items.
  • Maintaining cash registers, handling returns. -
  • Answering the customer's inquiries, and implementing store policies.
  • Assisting customers, and providing excellent customer service.
  • Keeping up to date on new products and promotions

Skills

  • Dependable
  • Detail Oriented & Multi-Tasker
  • Hard Worker
  • Positive and Outgoing
  • Quality team member
  • Valid Driver's License
  • Customer Service
  • Dependable and reliable
  • Cash Handling
  • Creative Thinking

Attributes

  • Organized and detail oriented professional with the ability to strategize and prioritize effectively to accomplish goals.
  • Ability to make decisions and work individually or in a team environment to troubleshoot issues.
  • Dedicated to ensuring customer satisfaction by remaining accessible and friendly.
  • Exceptional interpersonal and team building skills with an aptitude for building rapport with a diverse range of customers, managers, and colleagues; talent for quickly resolving issues prior to escalation.
  • Skilled at anticipating, identifying and fulfilling guest/customer needs and following through with tasks or requests.
  • Success multitasking while remaining professional and courteous in a fast-paced environment.

Personal Information

Date of Birth: 09/10/1999

Moved to Cincinnati in March 2024

References

Personal References Available Upon Request.

Timeline

Domino's Pizza

Delivery Driver/ Guest Services
05.2024 - Current

Tudors Biscuit World

Server
10.2023 - 03.2024

Wendy's

Cashier/Crew Member
09.2022 - 10.2023

Walmart

Team Member
01.2022 - 08.2022
Morgan Johnson