Summary
Overview
Work History
Education
Skills
Timeline
Generic

Morgan Johnson

Byron,GA

Summary

Highly skilled Lead Professional House Cleaner with extensive experience managing comprehensive cleaning services for diverse clients. Demonstrates effective leadership skills, efficiently coordinating teams to ensure timely and efficient completion of high-quality work. Deep knowledge of safe cleaning practices and maintains high standards of cleanliness and sanitation. Creates positive client relationships through outstanding communication and customer service skills.

Overview

4
4
years of professional experience

Work History

Lead Professional House Cleaner

Lady Sunshine Company
Byron, GA
01.2023 - 11.2024
  • Organizing and scheduling cleaning appointments with clients.
  • Maintaining inventory of necessary cleaning supplies and equipment.
  • Leading a team of house cleaners in completing assigned tasks within the allotted time frame.
  • Inspecting premises after completion of each job to ensure quality standards have been met.
  • Providing feedback on performance to other members of the house-cleaning team.
  • Developing and implementing strategies for improving overall efficiency in the workplace.
  • Managing customer complaints and resolving them in a timely manner.

Lead Key Holder

Dollar General
Byron, GA
01.2022 - 12.2022
  • Assisted in the training of new key holders and staff members on company policies and procedures.
  • Monitored cash handling, replenishment, merchandising, stockroom organization and other operational processes to ensure compliance with company standards.
  • Ensured accuracy of register transactions by reconciling tills at the end of each shift.
  • Supervised team members in opening, closing procedures including bank deposits, safe counts.
  • Assisted in general housekeeping to maintain store image.

Manager on Duty

Gold Cup Bowling Alley
Warner Robins, GA
08.2020 - 02.2022
  • Monitored staff performance and provided feedback to ensure quality customer service.
  • Assigned tasks to employees and monitored progress of projects.
  • Ensured compliance with safety regulations, company policies, and procedures.
  • Trained new employees on job duties and company policies.
  • Resolved customer complaints in a professional manner.
  • Maintained inventory levels by ordering supplies as needed.
  • Handled employee relations issues such as disciplinary action or terminations.
  • Interacted with customers regularly to ensure their needs were met.
  • Negotiated with suppliers to secure cost-effective resources.

Education

High School Diploma -

Rutland High School
Macon, GA
05-2010

Skills

  • Polishing surfaces
  • Sanitization techniques
  • Efficient time management
  • Linen replacement
  • Deep cleaning
  • Focused and detail-oriented
  • Commercial and residential cleaning

Timeline

Lead Professional House Cleaner

Lady Sunshine Company
01.2023 - 11.2024

Lead Key Holder

Dollar General
01.2022 - 12.2022

Manager on Duty

Gold Cup Bowling Alley
08.2020 - 02.2022

High School Diploma -

Rutland High School

Similar Profiles

CREATE PROFILE
Morgan Johnson