Morgan Johnson
Cullman
Summary
Proactive and goal-oriented individual with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Server
Augusta's Sports Grill
05.2024 - 01.2026
- Provided exceptional customer service by anticipating needs and ensuring satisfaction.
- Facilitated efficient table turnover through effective communication with kitchen staff and guests.
- Trained new servers on menu knowledge, service standards, and operational procedures.
- Managed cash handling and processing of payments accurately during high-volume shifts.
- Resolved customer complaints promptly to enhance guest experience and retention.
Talent Acquisition Recruiter/Intern
Leaf Home
09.2023 - 01.2024
- Formulated and Implemented a strategic strategy to locate, engage, and attract prospective candidates.
- Reviewed resumes and credentials for appropriate skills, knowledge and abilities in relation to the position requirements.
- Scheduled and followed up interviews to place candidates into our hiring process, while maintaining communication to advise the hiring manager.
- Conducted phone interviews for retail sales and manager positions throughout the company (internal and external).
Administrative Specialist/Supervisor
U.S. Marine Corps
01.2020 - 01.2024
- Entered, updated and maintained records for over 1700 employees daily, which assisted with the efficient processing of employee entitlements.
- Trained over 50 colleagues on office operations and leadership development.
- Oversaw 2 programs with proficiency and accuracy leading both of them to pass yearly inspection.
- Fielded tough questions and provided answers, ensuring client understanding and reassurance.
- Increased team success by proactively developing strong work relationships with both team members and management.
- Created publications, such as office newsletters, to promote organizational services.
- Assisted with coordination of fund-raising for our yearly ball by soliciting sponsors and conducting events which raised over $20,000 in support.
- Military liaison for local middle school which included coordinating and scheduling personnel to help execute volunteer events as needed.
Education
Diploma -
North Little Rock High School
North Little Rock, AR05-2018
Nursing
Calhoun Community College
Decatur, ALSkills
- Adaptability
- Maintaining Records
- Time management
- Active Listening/Learning
- Collaboration
- Critical thinking
- Proficient in Microsoft Suite
- Customer Service
Certification
- CPR
Timeline
Server
Augusta's Sports Grill
05.2024 - 01.2026
Talent Acquisition Recruiter/Intern
Leaf Home
09.2023 - 01.2024
Administrative Specialist/Supervisor
U.S. Marine Corps
01.2020 - 01.2024
Diploma -
North Little Rock High School
Nursing
Calhoun Community College