Summary
Overview
Work History
Education
Skills
Timeline
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Morgan Jones

Baltimore,MD

Summary

Dedicated and adaptable professional with a strong background in customer service, administrative support, and team collaboration. Skilled in communication, organization, and problem-solving with experience in fast-paced environments. Known for effective communication and multitasking skills while contributing to a positive work environment.

Overview

6
6
years of professional experience

Work History

Administrative Assistant

Jones Enterprise II, LLC
01.2021 - Current
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents
  • Boosted team productivity by managing communication channels, ensuring timely responses to inquiries, and utilizing databases to track and report on performance and project updates.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information

Barista

Starbucks Coffee Company
04.2023 - 01.2025
  • Increased repeat business by providing exceptional customer service and building rapport with patrons
  • Contributed to a positive team environment through effective communication and collaboration with colleagues
  • Dedicated to creating a warm and welcoming environment for customers and employees alike

Shift Supervisor

Sonic DriveIn
06.2019 - 01.2021
  • Trained new employees and delegated daily tasks and responsibilities.
  • Managed daily store operations, including opening and closing procedures, inventory management, cash handling, and scheduling.
  • Provided excellent customer service and resolved conflicts to enhance guest satisfaction.
  • Maintained a clean and organized work environment, adhering to company policies and procedures.

Education

B.S. - Business Administration in Real-estate and Economic Development

University of Baltimore
Baltimore, MD
12-2025

Skills

  • Verbal and written communication
  • Organization skills
  • Database management
  • Customer service
  • Problem solving
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams)

Timeline

Barista

Starbucks Coffee Company
04.2023 - 01.2025

Administrative Assistant

Jones Enterprise II, LLC
01.2021 - Current

Shift Supervisor

Sonic DriveIn
06.2019 - 01.2021

B.S. - Business Administration in Real-estate and Economic Development

University of Baltimore
Morgan Jones