Morgan Jungers-Johansen
El Paso
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
10
10
years of professional experience
Work History
Aircraft Maintenance Technician
US Army
07.2019 - Current
- Performed scheduled and unscheduled inspections to check flight readiness of aircraft.
- Inspected airframes to detect wear and other defects.
- Maintained repair logs to document all corrective and preventive aircraft maintenance.
- Inspected all received aircraft parts to verify compliance with FAA regulations.
- Collaborated with colleagues in developing and refining maintenance procedures.
- Administered, supported, and monitored databases by proactively resolving database issues and maintaining servers.
Debt Collector
CBE Companies
01.2018 - 07.2019
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
- Maintained high volume of calls and met demands of busy and productive group.
- Verified compliance with relevant laws, regulations and best practices related to customer account management.
Waitress
Village Inn
03.2015 - 01.2018
- Kept server areas clean and stocked to increase efficiency while working tables.
- Proved successful working within tight deadlines and a fast-paced environment.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Education
High School Diploma -
Cedar Falls High School
Cedar Falls, IA05-2016
Skills
- Safety verification
- Reading technical manuals
- Diagnosing problems
- Compliance and safety
- Accounting systems
- Patience and persistence
Timeline
Aircraft Maintenance Technician
US Army
07.2019 - Current
Debt Collector
CBE Companies
01.2018 - 07.2019
Waitress
Village Inn
03.2015 - 01.2018
High School Diploma -
Cedar Falls High School
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