Morgan J. Williams, MHRM
Detroit,USA
Summary
Recruiting Operations leader with 10+ years of experience designing, optimizing, and scaling recruiting systems, workflows, and analytics across global, high-growth, public-sector, and enterprise environments. Expert in ATS ownership, process governance, data integrity, and cross-functional partnership with Talent Acquisition, People Operations, Legal, and HR Technology. Known for translating ambiguity into scalable infrastructure that improves recruiter efficiency, hiring manager experience, and data-driven decision-making.
Overview
13
13
years of professional experience
Work History
HR Specialist III | Recruitment & TA Operations
City of Detroit – Department of Transportation (DDOT)
01.2024 - Current
- Lead recruitment and onboarding operations supporting 600+ annual hires within a highly regulated municipal environment.
- Own TA processes from requisition intake through onboarding handoff, ensuring consistency, compliance, and positive candidate experience.
- Design and maintain recruiting SOPs and workflows to standardize hiring practices across HR, Operations, and Benefits teams.
- Analyze recruiting and workforce data (time-to-fill, early turnover, pipeline trends) and deliver weekly dashboards to senior leadership.
- Conduct 30-day new-hire engagement and fit surveys; translate insights into recruiting and onboarding improvements that support retention.
- Chair and lead cross-functional working groups focused on reducing turnover, strengthening pipelines, and improving hiring outcomes.
- Supervise and coach one direct report; set priorities, provide performance feedback, and support recruiter effectiveness.
- Partner closely with HRIS, Employee Services, and Labor Relations to resolve hiring challenges and improve the end-to-end talent lifecycle.
HR Manager | Talent Acquisition & Recruiting Opera
Millionaire Wealth Builders
01.2022 - 01.2024
- Built and led the full talent acquisition function for a fast-growing startup, supporting rapid expansion of national sales operations.
- Designed and executed hiring strategies, sourcing plans, and onboarding processes to meet aggressive growth targets.
- Implemented a new ATS and onboarding system, improving recruiting efficiency, data accuracy, and candidate experience.
- Drove candidate engagement through proactive sourcing strategies, including cold outreach, social media campaigns, and targeted job boards.
- Launched employee recognition and engagement initiatives that strengthened retention and hiring brand.
Lead Talent Acquisition Consultant / Recruiting Operations Lead
TomTom – North America, Brazil & Europe
01.2021 - 01.2023
- Led global recruiting operations initiatives across North America, Brazil, and Europe, partnering with business leaders to align hiring with product and engineering roadmaps.
- Served as project lead for Workday-to-Lever ATS migration across three regions with less than 2% disruption; developed training materials and drove adoption.
- Reduced time-to-fill by 21% through process redesign, sourcing optimization, and recruiter enablement.
- Managed vendor partnerships and recruiting budgets to support scalable, cost-effective hiring.
- Revamped job family templates and hiring manager resources to improve alignment, efficiency, and candidate experience.
Senior Talent Acquisition Consultant
ADP, Inc.
01.2021 - 01.2021
- Partnered with HRBPs and hiring managers on workforce demand planning and recruiting forecasts.
- Established recruiting KPIs and reporting to improve visibility and accountability across hiring teams.
- Built a Diversity Sourcing Tracker and trained recruiters on inclusive sourcing strategies, improving candidate quality by 19% for IT roles.
Talent Acquisition Specialist
Emergent Holdings
01.2019 - 01.2021
- Managed 55+ requisitions across multiple departments while maintaining time-to-fill under 45 days.
- Built scalable onboarding and recruiting processes to support business growth.
- Strengthened employer brand and talent pipelines through university and community partnerships.
Regional Recruitment Manager
Trinity Health Senior Communities
01.2017 - 01.2019
- Led regional recruitment strategy across 14 senior living communities (1,500+ employees).
- Developed retention and hiring initiatives that reduced turnover and improved workforce stability.
- Partnered with colleges and trade schools to buildnpipelines for nursing and clinical talent.
- Supported HRIS rollouts and UAT testing to improve recruiting data integrity and reporting.
Education
Master of Science - Human Resource Management
Central Michigan University
Dearborn, MIBachelor of Business Administration - undefined
Tennessee State University
Nashville, TNSkills
- Hiring Strategy & Workforce Planning
- Full-Cycle & High-Volume Recruiting
- TA Operations & Recruiter Enablement
- ATS / CRM Optimization & Migrations
- Sourcing Strategy & DEI Pipelines
- Vendor Management & Budget Oversight
- Recruiting Metrics, KPIs & Dashboards
- Hiring Manager Partnership & Influence
Websites
Affiliations
- Member, SHRM
- Member, Black in HR
- Graduate Member, Alpha Kappa Alpha Sorority, Inc.
- Track & Field Coach (HS & AAU Programs)
Timeline
HR Specialist III | Recruitment & TA Operations
City of Detroit – Department of Transportation (DDOT)
01.2024 - Current
HR Manager | Talent Acquisition & Recruiting Opera
Millionaire Wealth Builders
01.2022 - 01.2024
Lead Talent Acquisition Consultant / Recruiting Operations Lead
TomTom – North America, Brazil & Europe
01.2021 - 01.2023
Senior Talent Acquisition Consultant
ADP, Inc.
01.2021 - 01.2021
Talent Acquisition Specialist
Emergent Holdings
01.2019 - 01.2021
Regional Recruitment Manager
Trinity Health Senior Communities
01.2017 - 01.2019
Bachelor of Business Administration - undefined
Tennessee State University
Master of Science - Human Resource Management
Central Michigan University