Accomplished Emergency Room Technician, Registered Medical Assistant and Certified Nursing Assistant with a proven track record at Trinity Health, adept in 12-lead EKG monitoring and demonstrating exceptional adaptability in high-pressure environments. Excelled in reducing patient wait times and enhancing team performance through effective communication and cross-training, embodying a results-driven approach with a focus on critical emergency medical procedures and patient-centered care.
Assisted with resuscitation, CPR, and emergency airway procedures.
Demonstrated adaptability in fast-paced environments by managing multiple tasks simultaneously while maintaining high levels of accuracy under pressure.
Enhanced ER efficiency through proficient use of medical equipment like EKG machines, defibrillators, and vital sign monitors.
Established team priorities, maintained schedules and monitored performance.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Cross-trained existing employees to maximize team agility and performance.
Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
Contributed to successful health outcomes by effectively communicating between patients and providers about treatments, medications, or follow-up instructions.
Completed EKGs and other tests based on patient presentation in office.
Reduced wait times for patients by swiftly triaging incoming cases based on urgency or severity of symptoms.
Obtained client medical history, medication information, symptoms, and allergies.
Prepared lab specimens for diagnostic evaluation.
Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
First Aid Certification – American Red Cross or American Heart Association.
Registered Medical Assistant (RMA) - American Medical Technologists (AMT).
Basic Life Support (BLS) - American Heart Association.
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Electronic Health Record (EHR) Epic
First Aid Certification – American Red Cross or American Heart Association.
Registered Medical Assistant (RMA) - American Medical Technologists (AMT).
Basic Life Support (BLS) - American Heart Association.