Morgan Kicklighter
Helen,GA
Summary
Dynamic leader with proven expertise in staff management and customer service excellence, honed at Alpine Shirt Company. Skilled in team leadership and conflict resolution, I excel in driving operational efficiency and enhancing customer satisfaction. Demonstrated ability to motivate employees, achieving significant improvements in productivity and service delivery.
Overview
2022
2022
years of professional experience
Work History
Manager
Alpine Shirt Company
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Back of House Team Member
Chic Fil A
11.2019 - 02.2022
- Helped maintain a clean and organized work area through diligent daily cleaning tasks such as sweeping, mopping, sanitizing surfaces, and washing dishes.
- Collaborated with Front of House team members during peak service hours to ensure accurate order fulfillment and prompt delivery to guests.
- Performed daily cleaning and maintenance tasks to keep kitchen clean and organized.
- Performed shift side work as necessary to maintain kitchen output during peak service times.
Education
High School Diploma -
North Effinghan County High School
Springfield, GA05.2000
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Staff training and development
- Staff management
- Task delegation
- Goal setting
- Documentation and reporting
- Relationship building
- Operations management
- Customer relationship management (CRM)
- Shift scheduling
- Conflict resolution
- Schedule preparation
- Sales management
- Workforce management
- Brand management
- Clear communication
- Safety procedures
- Employee onboarding
- Work prioritization
- Policy and procedure development
- Inventory management
- Recruiting and interviewing
- Teamwork and collaboration
- Computer skills
- Problem resolution
- Positive attitude
- Multitasking
- Problem-solving
- Multitasking Abilities
- Excellent communication
- Organizational skills
- Team development
- Work Planning and Prioritization
- Hiring and training
- Customer relationship management
- Managing operations and efficiency
Timeline
Back of House Team Member
Chic Fil A
11.2019 - 02.2022
Manager
Alpine Shirt Company
High School Diploma -
North Effinghan County High School
Similar Profiles
Malaina DaughertyMalaina Daugherty
Sales Representative at Southern Shirt CompanySales Representative at Southern Shirt Company
Eva NavickaiteEva Navickaite
Sales Associate at Vail T Shirt CompanySales Associate at Vail T Shirt Company
Jessica HendersonJessica Henderson
Retail Sales Executive at Southern Shirt CompanyRetail Sales Executive at Southern Shirt Company