Summary
Overview
Work History
Education
References
Timeline
Generic

Morgan Klippert Rowe

Saint Petersburg,FL

Summary

I am seeking an opportunity to use my background in sales and customer service to provide quality and reliable service.

Personable associate with service industry experience

Overview

10
10
years of professional experience

Work History

Waitress

OTO Development Hilton
12.2022 - Current
  • Maintained sought-after serving positions at a beach front Hilton resort featuring multiple restaurants
  • Developed hotel service etiquette skills in a popular vacation destination
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and ready to meet customer needs.

Waitress

Pappadeaux Seafood Kitchen
07.2021 - 08.2022
  • Provided quality customer service to guests
  • My job requirements included promptness, professionalism, and extensive knowledge on certain fish types
  • In this position I was required to have extensive knowledge on food pairings and history of the products I was providing
  • In addition to professionalism I was also required to uphold a strict dress code and uniform standard

Licensed Benefit Advisor

National General Insurance
05.2020 - 07.2021
  • As a Licensed Benefit Advisor I assisted elderly citizens, and individuals qualifying for Medicare or Medicaid, in obtaining medical health policies
  • As a sales associate I was responsible for upholding all CMS guidelines, while providing personal and professional assistance to individuals in need of health care
  • In my position I had to be knowledgeable of medical laws in setting individuals up with a plan that suited their Individual health and financial needs

Waitress, Bartender, Team lead, Trainer

Saltgrass Steakhouse
04.2015 - 04.2020
  • Practiced strong communication skills on a daily basis
  • This position required the utilization of multitasking, teamwork, professionalism, thoroughness, conflict resolution skills, and customer service
  • Working here enhanced my ability to communicate well with many different kinds of people

Education

Bachelors - Communication Studies

University of North Texas
Denton, TX
12.2019

Associates of Arts -

Collin County Community College
McKinney, TX
05.2017

References

  • Jason Lovelady, General Manager, Pappadeaux Seafood Kitchen, 9724479616
  • Jimmie Hawkins, General Manager, National General Ins. Co., 866-477-1935
  • Bryan Clawges 314-304-8099

Timeline

Waitress

OTO Development Hilton
12.2022 - Current

Waitress

Pappadeaux Seafood Kitchen
07.2021 - 08.2022

Licensed Benefit Advisor

National General Insurance
05.2020 - 07.2021

Waitress, Bartender, Team lead, Trainer

Saltgrass Steakhouse
04.2015 - 04.2020

Associates of Arts -

Collin County Community College

Bachelors - Communication Studies

University of North Texas

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Morgan Klippert Rowe