Summary
Overview
Work History
Education
Skills
Volunteer Activities
Timeline
Generic

Morgan Krenson

Fort Lauderdale

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

24
24
years of professional experience

Work History

Enterprise Account Director

Commure
11.2023 - Current
  • Responsible for $1,500,000 new business throughout the southeast territory
  • Streamlined internal processes for better coordination between sales, marketing, product development, and customer success teams.
  • Expanded market presence within assigned territory through targeted prospecting efforts and strategic networking events.
  • Developed a deep understanding of customer needs, tailoring offerings to address specific challenges and objectives.
  • Collaborated with cross-functional teams to design, develop, and deliver comprehensive solutions for clients.

Channel Development Manager

Televox/West Corporation
01.2022 - 11.2023
  • Maintain and grow partner base of 50+ resellers and referral partners valued at over $3,000,000 annually
  • Establish new partner relationships providing support and training for partners to become successful quickly
  • Support direct sales efforts by bringing in qualified leads from partners

Senior Account Executive

Televox/West Corporation
09.2020 - 12.2021
  • New business development within defined territory, FL/GA/AL/LA/MS/NC/SC
  • Focus mid-market healthcare, hospitals and physician practices
  • Responsible for $1.4 million in new business sales annually

Solution Director

West Corporation
09.2019 - 09.2020
  • Working with customers consuming products within the collaboration portfolio, specifically Cisco collaboration solutions
  • Objective transitioning non contracted customers utilizing legacy products to contracted customers with terms and commitments on updated platforms
  • Generated $1.8 million of secured, multi-year committed revenue

Commercial Account Manager

West Corporation
01.2019 - 09.2019
  • Responsible for managing and retaining customer base within the New York area valued at $6,500,000.00 annually
  • Sold and serviced customers utilizing collaboration Services, hosted voice and managed network services
  • Tasked with identifying and developing new opportunities within customer base around the West UCaaS portfolio

Channel Account Executive

West Corporation
02.2016 - 12.2018
  • Responsible for acquiring new revenue opportunities through relationships with Group Purchasing Organizations
  • Targeting enterprise accounts and SMB targets with a full UCaaS portfolio of services
  • Partner selling with GPO account directors and team selling with West field sales

Commercial Account Executive

SALESFORCE.COM
06.2015 - 01.2016
  • Responsible for acquiring new revenue opportunities through potential customers and existing customer base
  • Develop and maintain satisfied customers by continuing to position the business value of complete CRM
  • Manage fast sales cycle while positioning multiple cloud based solutions to C-level executives $1.4 million annual new business quota

National Account Manager

INTERCALL, Inc.
12.2013 - 06.2015
  • Responsible for developing new revenue opportunities with enterprise accounts across all product lines
  • Support internal operations for effective service delivery to customers 2014 revenue target $12,000,000
  • Achieved 100% of plan for 2014

Wholesale Channel Manager

INTERCALL, Inc.
01.2008 - 12.2013
  • Responsible for developing new wholesale partnerships and increasing revenue from existing partner relationships
  • Implemented new business development plans for conferencing providers to help focus efforts around a new product launch to ensure successful outcomes
  • Support internal operations for effective service delivery to end user customers
  • Annual new business sales quota $1,053,000.00 for 2013
  • Defend and grow base of business $7 million for 2013
  • Achieved 105% of target for 2013
  • Achieved 120% of target for 2012
  • Achieved 153% of target for 2011
  • Achieved 100% of target for 2010
  • Achieved 109% of target for 2009

Sales Consultant

INTERCALL, Inc.
03.2002 - 12.2007
  • Responsible for identifying new conferencing opportunities through prospecting and cold calling efforts, annual sales quota $390,000.00
  • Responsible for maintaining previous customer revenue and growing incrementally to meet and exceed quotas.
  • Achieved 110% to plan for 2007
  • Achieved 95% to plan in 2006
  • Achieved 107% to plan in 2005
  • Achieved 126% to plan in 2004
  • Achieved 115% to plan in 2003
  • Achieved 110% to plan in 2002
  • Sales Consultant of the Month, company-wide (October, 2003 & September, 2004)
  • Defend and grow base business of $1.5 million annually
  • Serve as mentor and trainer for new sales colleagues

Property Manager & Leasing Consultant

LINCOLN PROPERTY COMPANY
12.2000 - 03.2002
  • Ranked in top three of approximately 200 leasing consultants nationally (2001)
  • Fulfilled local marketing efforts, including corporate incentive programs & building brand equity
  • Maintained good rapport with clients and residents by providing excellent customer service to ensure resident retention in an increasingly competitive market
  • Responsible for all administrative duties including payroll, accounts receivable/payable, as well as month-end accounting and occupancy reports used to determine status and progress of the property by owners and investors

Education

Bachelor of Science, Criminal Justice -

GEORGIA STATE UNIVERSITY
08.2000

Skills

  • Broad computer literacy including Microsoft Office, Salesforcecom, Microsoft Dynamics, Hubspot, Outreach
  • Customer Engagement
  • Territory Management
  • Partner Management
  • Relationship Building
  • Sales Forecasting
  • Sales Enablement
  • Problem Solving
  • Channel Strategy
  • Cross-functional Collaboration
  • CRM Proficiency
  • Channel Development
  • Account Management
  • New Business Development
  • Solution Selling
  • Strategic Account Development
  • National Account Management
  • Sales Presentations

Volunteer Activities

The Seeing Eye - puppy raiser since 2015

Canine Companions - volunteer since 2023

Canine Assisted Therapy - volunteer since 2022

Timeline

Enterprise Account Director

Commure
11.2023 - Current

Channel Development Manager

Televox/West Corporation
01.2022 - 11.2023

Senior Account Executive

Televox/West Corporation
09.2020 - 12.2021

Solution Director

West Corporation
09.2019 - 09.2020

Commercial Account Manager

West Corporation
01.2019 - 09.2019

Channel Account Executive

West Corporation
02.2016 - 12.2018

Commercial Account Executive

SALESFORCE.COM
06.2015 - 01.2016

National Account Manager

INTERCALL, Inc.
12.2013 - 06.2015

Wholesale Channel Manager

INTERCALL, Inc.
01.2008 - 12.2013

Sales Consultant

INTERCALL, Inc.
03.2002 - 12.2007

Property Manager & Leasing Consultant

LINCOLN PROPERTY COMPANY
12.2000 - 03.2002

Bachelor of Science, Criminal Justice -

GEORGIA STATE UNIVERSITY
Morgan Krenson