Morgan Krenson
Fort Lauderdale
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
24
24
years of professional experience
Work History
Enterprise Account Director
Commure
11.2023 - Current
- Responsible for $1,500,000 new business throughout the southeast territory
- Streamlined internal processes for better coordination between sales, marketing, product development, and customer success teams.
- Expanded market presence within assigned territory through targeted prospecting efforts and strategic networking events.
- Developed a deep understanding of customer needs, tailoring offerings to address specific challenges and objectives.
- Collaborated with cross-functional teams to design, develop, and deliver comprehensive solutions for clients.
Channel Development Manager
Televox/West Corporation
01.2022 - 11.2023
- Maintain and grow partner base of 50+ resellers and referral partners valued at over $3,000,000 annually
- Establish new partner relationships providing support and training for partners to become successful quickly
- Support direct sales efforts by bringing in qualified leads from partners
Senior Account Executive
Televox/West Corporation
09.2020 - 12.2021
- New business development within defined territory, FL/GA/AL/LA/MS/NC/SC
- Focus mid-market healthcare, hospitals and physician practices
- Responsible for $1.4 million in new business sales annually
Solution Director
West Corporation
09.2019 - 09.2020
- Working with customers consuming products within the collaboration portfolio, specifically Cisco collaboration solutions
- Objective transitioning non contracted customers utilizing legacy products to contracted customers with terms and commitments on updated platforms
- Generated $1.8 million of secured, multi-year committed revenue
Commercial Account Manager
West Corporation
01.2019 - 09.2019
- Responsible for managing and retaining customer base within the New York area valued at $6,500,000.00 annually
- Sold and serviced customers utilizing collaboration Services, hosted voice and managed network services
- Tasked with identifying and developing new opportunities within customer base around the West UCaaS portfolio
Channel Account Executive
West Corporation
02.2016 - 12.2018
- Responsible for acquiring new revenue opportunities through relationships with Group Purchasing Organizations
- Targeting enterprise accounts and SMB targets with a full UCaaS portfolio of services
- Partner selling with GPO account directors and team selling with West field sales
Commercial Account Executive
SALESFORCE.COM
06.2015 - 01.2016
- Responsible for acquiring new revenue opportunities through potential customers and existing customer base
- Develop and maintain satisfied customers by continuing to position the business value of complete CRM
- Manage fast sales cycle while positioning multiple cloud based solutions to C-level executives $1.4 million annual new business quota
National Account Manager
INTERCALL, Inc.
12.2013 - 06.2015
- Responsible for developing new revenue opportunities with enterprise accounts across all product lines
- Support internal operations for effective service delivery to customers 2014 revenue target $12,000,000
- Achieved 100% of plan for 2014
Wholesale Channel Manager
INTERCALL, Inc.
01.2008 - 12.2013
- Responsible for developing new wholesale partnerships and increasing revenue from existing partner relationships
- Implemented new business development plans for conferencing providers to help focus efforts around a new product launch to ensure successful outcomes
- Support internal operations for effective service delivery to end user customers
- Annual new business sales quota $1,053,000.00 for 2013
- Defend and grow base of business $7 million for 2013
- Achieved 105% of target for 2013
- Achieved 120% of target for 2012
- Achieved 153% of target for 2011
- Achieved 100% of target for 2010
- Achieved 109% of target for 2009
Sales Consultant
INTERCALL, Inc.
03.2002 - 12.2007
- Responsible for identifying new conferencing opportunities through prospecting and cold calling efforts, annual sales quota $390,000.00
- Responsible for maintaining previous customer revenue and growing incrementally to meet and exceed quotas.
- Achieved 110% to plan for 2007
- Achieved 95% to plan in 2006
- Achieved 107% to plan in 2005
- Achieved 126% to plan in 2004
- Achieved 115% to plan in 2003
- Achieved 110% to plan in 2002
- Sales Consultant of the Month, company-wide (October, 2003 & September, 2004)
- Defend and grow base business of $1.5 million annually
- Serve as mentor and trainer for new sales colleagues
Property Manager & Leasing Consultant
LINCOLN PROPERTY COMPANY
12.2000 - 03.2002
- Ranked in top three of approximately 200 leasing consultants nationally (2001)
- Fulfilled local marketing efforts, including corporate incentive programs & building brand equity
- Maintained good rapport with clients and residents by providing excellent customer service to ensure resident retention in an increasingly competitive market
- Responsible for all administrative duties including payroll, accounts receivable/payable, as well as month-end accounting and occupancy reports used to determine status and progress of the property by owners and investors
Education
Bachelor of Science, Criminal Justice -
GEORGIA STATE UNIVERSITY
08.2000
Skills
- Broad computer literacy including Microsoft Office, Salesforcecom, Microsoft Dynamics, Hubspot, Outreach
- Customer Engagement
- Territory Management
- Partner Management
- Relationship Building
- Sales Forecasting
- Sales Enablement
- Problem Solving
- Channel Strategy
- Cross-functional Collaboration
- CRM Proficiency
- Channel Development
- Account Management
- New Business Development
- Solution Selling
- Strategic Account Development
- National Account Management
- Sales Presentations
Volunteer Activities
The Seeing Eye - puppy raiser since 2015
Canine Companions - volunteer since 2023
Canine Assisted Therapy - volunteer since 2022
Timeline
Enterprise Account Director
Commure
11.2023 - Current
Channel Development Manager
Televox/West Corporation
01.2022 - 11.2023
Senior Account Executive
Televox/West Corporation
09.2020 - 12.2021
Solution Director
West Corporation
09.2019 - 09.2020
Commercial Account Manager
West Corporation
01.2019 - 09.2019
Channel Account Executive
West Corporation
02.2016 - 12.2018
Commercial Account Executive
SALESFORCE.COM
06.2015 - 01.2016
National Account Manager
INTERCALL, Inc.
12.2013 - 06.2015
Wholesale Channel Manager
INTERCALL, Inc.
01.2008 - 12.2013
Sales Consultant
INTERCALL, Inc.
03.2002 - 12.2007
Property Manager & Leasing Consultant
LINCOLN PROPERTY COMPANY
12.2000 - 03.2002
Bachelor of Science, Criminal Justice -
GEORGIA STATE UNIVERSITY