Morgan Langley
Globe,AZ
Summary
Detail-oriented medical professional with experience in medical administration, medical assisting, referrals, medical records and surgery scheduling. Strong clinical and customer service skills, with a capacity for rapid learning and effective problem-solving. Demonstrates initiative and self-direction, consistently delivering high-quality support in fast-paced environments.
Overview
1
1
Certification
5
5
years of post-secondary education
9
9
years of professional experience
Work History
Medical Records and Referrals Specialist/Care Navigator
Diana Health
03.2023 - Current
- Schedule patient appointments.
- Coordinate referrals to other specialty offices.
- Work incoming patient referrals.
- Send and receive medical records request.
- Retrieve medical records from the hospital EMR system.
- Sort incoming faxes and upload into charts.
- Guided obstetric patients in navigating care throughout pregnancy.
- Schedule surgeries for multiple providers.
- Schedule inductions and cesarean sections.
- Filled in as a medical assistant during staff shortages.
- Fill in as a front desk receptionist when needed.
- Assist office manager when necessary.
- Train new hires as necessary.
- Attend and conduct Zoom meetings.
- Assist staff in problem solving.
- Supported management in implementing and reviewing workflow processes.
- Escalate issues as necessary.
- Established relationships with providers and offices for patient referrals to Diana Health.
- Worked remotely to support team operations
Medical Assistant
Pediatrics in Brevard
Melbourne, FL
11.2017 - 05.2018
- Administered vaccines and immunizations to patients.
- Room and prepare patients for examinations.
- Communicated updates to supervisor to ensure team alignment.
- Recorded patient information into electronic medical records to maintain accurate and up-to-date medical histories.
- Cleaned and prepared exam rooms for patient visits.
- Monitored inventory levels of supplies and vaccinations to maintain readiness.
- Scheduled patient appointments to optimize clinic flow and enhance patient access to care.
- Collaborated with team members to deliver high-quality patient care.
- Executed several back office tasks to support clinic operations.
Education
High School Diploma -
Globe High School
Globe, AZ 08.2005 - 05.2009
Certified Nursing Assistant Course -
Globe High School/Gila Pueblo Community College
Globe, AZ 08.2007 - 01.2009
Gila Pueblo Community College
Globe, AZSkills
- EMR Systems
- Medical record management
- Medical office administration
- Referral coordination
- Medical documentation
- Patient Care
- Vital Signs
- Venipuncture
- Injection administration
- Effective communication
- Records management
- Health information retrieval
- Customer service
- Data entry
- Documentation review
- Admin support
- Microsoft Word
- Operating Systems
- Email Communication
- Team collaboration
- Records management
- Problem solving
- Process improvement
- Workflow Optimization
- Time management
- Staff Training
- Interpersonal Skills
- Virtual Collaboration
- Anatomy knowledge
- Patient care support
- Document management
- Interpersonal Skills
- Doc management
- Workflow Optimization
- Virtual Collaboration
Personal Information
- Title: Experienced Healthcare Professional
- Work Permit: Authorized to work in the US for any employer
- Visa Status: Authorized to work in the US for any employer
Certification
Medical Assistant, Certified Nursing Assistant (CNA) February 2009 to May 2017
Timeline
Medical Records and Referrals Specialist/Care Navigator
Diana Health
03.2023 - Current
Medical Assistant
Pediatrics in Brevard
11.2017 - 05.2018
Certified Nursing Assistant Course -
Globe High School/Gila Pueblo Community College
08.2007 - 01.2009
High School Diploma -
Globe High School
08.2005 - 05.2009
Gila Pueblo Community College