MORGAN LEE
Palm Coast
Summary
Dynamic professional with a strong background in customer service and a proven track record of providing exceptional support in diverse educational settings. Adept at fostering positive relationships and enhancing the learning experience for students and staff. Committed to delivering high-quality service while adapting to the unique needs of each environment. Passionate about contributing to team success and promoting a culture of collaboration and excellence.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Paraprofessional
Bunnell Elementary School
Bunnell, FL
09.2025 - 05.2026
- Assisted teachers in implementing individualized education plans for students with diverse learning needs.
- Supported classroom management by reinforcing positive behavior and maintaining a focused learning environment.
- Monitored student progress, documenting observations and providing feedback to educators on academic performance.
- Assisted in managing classroom behavior to maintain a positive learning environment.
- Facilitated small group instruction tailored to students' specific needs and learning styles.
Office Intern
African American Cultural Society
Palm Coast, FL
07.2024 - 08.2024
- Conducted research on cultural topics to develop informative materials for educational programs and presentations.
- Sorted, organized, and maintained files.
To-Go Specialist
BJ’s Restaurant and Brewhouse
Tallahassee, FL
10.2023 - 12.2023
- Managed efficient order processing for to-go services, ensuring customer satisfaction and timely delivery.
- Collaborated with kitchen staff to streamline order preparation and packaging processes.
- Implemented quality control measures to maintain food safety standards during packaging.
Part-Time Cashier
Aldi
Palm Coast & Tallahassee, FL
05.2023 - 10.2023
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Collaborated with team members to enhance store operations and improve checkout speed.
Server
Cracker Barrel
Palm Coast, FL
07.2022 - 12.2022
- Delivered exceptional customer service to enhance guest satisfaction and ensure repeat visits.
- Managed multi-tasking in fast-paced environment, consistently prioritizing tasks effectively.
- Upsold daily specials and promotions to maximize revenue during peak hours.
Host
Carrabba’s
Palm Coast, FL
03.2022 - 08.2022
- Welcomed guests and managed seating arrangements to optimize flow and customer satisfaction.
- Maintained cleanliness of host station and dining area, ensuring a welcoming environment.
- Monitored waitlists and communicated effectively with guests regarding wait times and seating availability.
Host/ Food Runner
Olive Garden
Palm Coast, FL
01.2021 - 03.2022
- Managed guest seating and waitlist to optimize dining flow.
- Monitored dining area cleanliness and ambiance, ensuring compliance with health standards.
- Resolved guest inquiries and concerns professionally, maintaining positive dining experiences.
Seasonal Associate
Bath and Body Works
Palm Coast, FL
09.2021 - 12.2021
- Maintained inventory accuracy through regular stock checks and organization.
- Assisted customers in product selection to enhance shopping experience.
- Collaborated with team members to achieve sales targets consistently.
Office Assistant
Mt. Calvary Baptist Church
Palm Coast, FL
06.2019 - 08.2019
- Assisted with administrative tasks, including data entry and record management, enhancing operational efficiency.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
Education
High School Diploma -
Flagler Palm Coast High School
Palm Coast, FloridaCriminal Justice
Daytona State College
Daytona Beach, FloridaPsychology
Florida Agricultural & Mechanical University
Tallahassee, FloridaSkills
- Efficient and Detailed- Oriented
- Creative Problem Solving
- Data collection
- Microsoft Word
- Microsoft PowerPoint
- Microsoft Excel
- Behavior management
- Effective communication
Certification
CPI Certified
- Certified [Special Education Paraprofessional], Crisis Prevention Institute - 4 hour online course, 4 hour in-person course, & examination.
Timeline
Paraprofessional
Bunnell Elementary School
09.2025 - 05.2026
Office Intern
African American Cultural Society
07.2024 - 08.2024
To-Go Specialist
BJ’s Restaurant and Brewhouse
10.2023 - 12.2023
Part-Time Cashier
Aldi
05.2023 - 10.2023
Server
Cracker Barrel
07.2022 - 12.2022
Host
Carrabba’s
03.2022 - 08.2022
Seasonal Associate
Bath and Body Works
09.2021 - 12.2021
Host/ Food Runner
Olive Garden
01.2021 - 03.2022
Office Assistant
Mt. Calvary Baptist Church
06.2019 - 08.2019
Criminal Justice
Daytona State College
Psychology
Florida Agricultural & Mechanical University
High School Diploma -
Flagler Palm Coast High School