Summary
Overview
Work History
Education
Skills
Timeline
Generic

Morgan Leidholm

Conway,AR

Summary

Self-motivated support manager brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse in house requirements. History retaining employees and talented staff.

Overview

15
15
years of professional experience

Work History

Support Manager

Independent Living Services
09.2023 - Current

Manages a group home of 8 for individuals who are developmentally disabled. Implements goals for consumers, reviews employees notes on consumers and checks for progress or regression, implements treatment plans, reviews MAR, stocks medication bins, tracks consumer spending, distributes checks, scans and files all documents, and ensures effective communication while maintaining leadership.

Residential Operations Manager

Conway human development center
06.2017 - 10.2024
  • Supervised direct care staff, maintained all forms of documentation, attended daily quality assurance meetings, assisted with direct care, wrote staffing reports, and implemented resident training, collected data, and performed employee evaluations.

Cna

seeds of love
06.2016 - 06.2017
  • Provided activities of daily living such as direct care, general housekeeping, laundry, cooking, medication administration, and daily documentation.

RESIDENTIAL CARE SUPERVISOR

CONWAY HUMAN DEVELOPMENT CENTER
10.2014 - 06.2016
  • Supervises direct care staff, maintains all forms of documentation, assist with direct care, writes staffing reports and implements resident training.

CNA

GENTIVA HOSPICE
03.2013 - 10.2014
  • Traveled to different LTC facilities and patient homes to provide patient care, and companionship as assigned
  • Daily Documentation, direct communication with family and case manager, and delivered supplies as needed.

Member Advocate

Birch Tree Communities
06.2011 - 09.2012

Met with members daily to discuss goals and log progress based upon their treatment plan. Also lead groups that were person centered, provided transportation and built rapport with my members.

Residential Care Supervisor

Conway Human Development Center
10.2009 - 06.2011

Supervised the female behavioral unit as well as direct care staff. Ensured residents went to class, diet plans were being followed, provided effective communication between staff, attended quality assurance meetings, collected data from residential training, ordered weekly supplies, and maintained all forms of documentation including filing.

Education

Some College (No Degree) -

University of Arkansas Community College-Morrilton
Morrilton, AR

High School Diploma -

Morrilton Sr. High School
Morrilton, AR
05.2006

Skills

  • Crisis Prevention Intervention
  • Knowledge of Computer Programs and Office equipment
  • Dependable
  • Trustworthy
  • Hardworking
  • Problem-Solving
  • Customer Service
  • Budget Management
  • Performance Management
  • HIPAA Compliance
  • Healthcare regulations
  • Medication Administration
  • CNA Certification
  • CPR Certification
  • Care Monitoring
  • Multitasking Abilities

Timeline

Support Manager

Independent Living Services
09.2023 - Current

Residential Operations Manager

Conway human development center
06.2017 - 10.2024

Cna

seeds of love
06.2016 - 06.2017

RESIDENTIAL CARE SUPERVISOR

CONWAY HUMAN DEVELOPMENT CENTER
10.2014 - 06.2016

CNA

GENTIVA HOSPICE
03.2013 - 10.2014

Member Advocate

Birch Tree Communities
06.2011 - 09.2012

Residential Care Supervisor

Conway Human Development Center
10.2009 - 06.2011

Some College (No Degree) -

University of Arkansas Community College-Morrilton

High School Diploma -

Morrilton Sr. High School
Morgan Leidholm