Morgan Leon
Eugene,OR
Summary
Proven track record in enhancing customer satisfaction and loyalty, exceptional customer service and cash handling skills. Leveraged patience, empathy, and reliability to exceed sales targets and maintain accurate financial transactions. Achieved positive feedback through dedicated customer assistance and teamwork.
Overview
4
4
years of professional experience
Work History
Cashier/Customer Service Representative
Market Of Choice
11.2022 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Stock Shelves, Help in other Departments in store as needed including Meat Dept. and Kitchen which included serving food to customers.
Retail Sales Associate
Francesca's
05.2022 - 09.2022
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Answered questions about store policies and addressed customer concerns.
- Collaborated with team members to meet daily sales targets, contributing to overall store success.
- Assisted in setting up promotional displays to attract customer attention and boost sales.
- Engaged with customers on sales floor, offering assistance and improving shopping experience.
- Key Holder/Stylist
Crew Member
Dairy Queen
05.2020 - 12.2020
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Education
Esthetics - Esthetics
NW College of Beauty
Springfield, OR 08.2024
High School Diploma -
Sheldon High School
Eugene, OR06.2021
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Cash Handling
- Reliability and punctuality
Timeline
Cashier/Customer Service Representative
Market Of Choice
11.2022 - Current
Retail Sales Associate
Francesca's
05.2022 - 09.2022
Crew Member
Dairy Queen
05.2020 - 12.2020
Esthetics - Esthetics
NW College of Beauty
High School Diploma -
Sheldon High School