Morgan Lewis
Kansas City,USA
Summary
Efficient , organized, and highly adaptable professional with over 3 years of experience in customer-facing roles across spa, marketing, and administrative environments.. Skilled in front desk operations, client communication, scheduling, and problem resolution. Brings a strong eye for detail, calm under pressure, and a natural ability to create welcoming, professional environments.
Overview
4
4
years of professional experience
Work History
Social Media Marketing Assistant
Cherry Co
Kansas City, MO
06.2023 - Current
- Built content for the company’s social media channels, including events, photoshoots, and brand activations.
- Created engaging content aligned with a curated editorial calendar and company voice.
- Analyzed visual trends, strengthened brand consistency, and maintained digital aesthetic.
- Assisted in developing marketing campaigns and translating ideas into visual concepts.
- Served as Assistant Creative Director, helping lead the creative team on projects from concept to execution.
- Managed cross-functional projects: created task systems and delegated assignments across departments.
- Oversaw schedules, deadlines, and deliverables across brand, production, and marketing teams.
- Coordinated and managed talent hired for brand campaigns, events, and content shoots.
Customer Experience Representative
Sunlighten Day Spa
Kansas City, Kansas
10.2024 - 07.2025
- Performed administrative tasks such as data entry, filing documents, scheduling appointments.
- Identified opportunities to increase sales by suggesting additional products or services that may be beneficial for the customer's needs.
- Maintained spa aesthetic (laundry, refreshments, environment).
- Promoted and sold products and services to clients.
- Handled customer needs and inquiries with professionalism and timely resolution.
- Documented interactions in detail to maintain accurate records for reference.
- Coordinated with other departments to ensure customer requests were addressed promptly.
- Performed administrative tasks such as data entry, filing documents, scheduling appointments.
Marketing Intern
Sunlighten Saunas
Kansas City, Kansas
06.2024 - 07.2025
- Conducted market research to identify consumer trends and preferences.
- Conducted product testing, consumer behavior research, and marketing analysis.
- Assisted in refining product language, campaign copy, and brand voice.
- Interpreted customer feedback and contributed insights for internal strategy sessions.
Ambassador Trainer
ProX
Kansas City, MO
10.2023 - 01.2024
- Trained high school ambassadors to promote internship program to teenagers in their communities. Developed tools to assist ambassadors with their promoting.
Customer Interactions Specialist
Paseo Academy Of Fine And Performing Arts
Kansas City, MO
10.2022 - 05.2023
- Paseo Academy offers an in-school bodega. Currently works as a clerk, also assists newer clerks with developing customer service skills. This includes problem solving skills between students workers and student customers.
Real Estate Research Assistant
GenWel Solutions
Kansas City, MO
03.2022 - 05.2023
- Property research assistant, that finds contact information on property owners of vacant homes in Kansas City, Mo and Kansas City, Ks. Helps generate property leads and prepare communications for the company's sales team.
Social Media Brand Manager
816YRK
Kansas City, MO
09.2021 - 08.2022
- Manager of Kansas City's leading teen social media group 816YRK. Organizes production schedule and communications with outside parties.
- 816YRK was nominated for the 'Outstanding Youth' and 'Best Youtube' awards at 2022 Kansas City People's Choice Awards.
Brand Marketing Intern
Trozzolo Communications
Kansas City, MO
06.2022 - 07.2022
- Constructed marketing campaign for Trozollo's client Dots Pretzels. Team built a marketing pitch, did product research along with social media demographic research.
- Adapted the skill to appeal to numerous groups of people in one arena, while taking requests from employers. Team presented a live pitch for the campaign 'Homestyle for the Hometeam'. Competed against other groups of interns from companies across Kansas City, MO.
Education
Associate of Arts - Art
MCC Penn Valley
Kansas City, MO05.2025
High School Diploma -
Paseo Academy of Fine And Performing Arts
Kansas City, MO05-2025
Skills
- Customer service and experience excellence
- Client relations and professional communication
- Conflict resolution and problem solving
- Front desk operations and scheduling
- Talent coordination and team collaboration
- Social media strategy and content creation
- Brand messaging and copywriting
- Creative direction and campaign planning
- Market research and product testing
- Project and task management
- Microsoft Office and Google Workspace
- Cpr certified
Extracurricular Activities
Supports and promotes small businesses. Participated in promotional shoots for business such as 888Entity, Endi's Lash Vault, and TheNiyaWay. Completed small business social media rebranding.
Timeline
Customer Experience Representative
Sunlighten Day Spa
10.2024 - 07.2025
Marketing Intern
Sunlighten Saunas
06.2024 - 07.2025
Ambassador Trainer
ProX
10.2023 - 01.2024
Social Media Marketing Assistant
Cherry Co
06.2023 - Current
Customer Interactions Specialist
Paseo Academy Of Fine And Performing Arts
10.2022 - 05.2023
Brand Marketing Intern
Trozzolo Communications
06.2022 - 07.2022
Real Estate Research Assistant
GenWel Solutions
03.2022 - 05.2023
Social Media Brand Manager
816YRK
09.2021 - 08.2022
Associate of Arts - Art
MCC Penn Valley
High School Diploma -
Paseo Academy of Fine And Performing Arts