Morgan Lilly
Princeton,WV
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
1
1
Certificate
Work History
Medical Assistant
Beckley Appalachian Regional Hospital
10.2023 - 11.2023
- Documented vital signs and health history for patients in clinic and hospital environments.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Maintained safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Measured patient pulse oximetry.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
Certified Medical Assistant
Foot And Ankle Clinics
04.2023 - 07.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Directed patients to examining rooms and coordinated transportation assistance as necessary.
Medical Assistant
Appalachian Regional Healthcare
03.2021 - 04.2023
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Collected and documented patient medical information such as blood pressure and weight.
- Taught patients about medications, procedures, and care plan instructions.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Called and faxed pharmacies to submit prescriptions and refills.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Verified patient insurance coverage and collected required co-payments.
- Maintained safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Built strong relationships with patients through effective communication skills that foster trust in clinic's commitment to quality care.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Called and faxed pharmacies to submit prescriptions and refills
Direct Support Professional
REM
06.2020 - 03.2021
- Maintained clean, safe, and well-organized patient environment.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Updated patient files with current vitals, behaviors, and other data relevant to treatment planning.
- Monitored progress and documented patient health status changes to keep care team updated.
- Developed rapport to create safe and trusting environment for care.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Monitored clients to assess and report physical and behavioral changes to supervisors.
- Served as reliable point of contact for family members, maintaining open lines of communication about client progress and addressing any concerns promptly.
- Transported clients to medical and dental appointments to provide support.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from interdisciplinary team.
Direct Support Professional
ResCare
04.2020 - 07.2020
- Supervised daily activities and provided assistance to staff.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted disabled clients to support independence and well-being.
- Monitored progress and documented patient health status changes to keep care team updated.
- Developed rapport to create safe and trusting environment for care.
- Improved client self-sufficiency through teaching essential skills such as meal preparation, housekeeping, and financial management.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Served as reliable point of contact for family members, maintaining open lines of communication about client progress and addressing any concerns promptly.
- Transported clients to medical and dental appointments to provide support.
- Participated in ongoing training opportunities to stay current on best practices in disability support services.
Medical Facilitator
MediTelecare
12.2018 - 04.2020
- Documented vital signs and health history for patients in clinic and hospital environments.
- Collected and documented patient medical information such as blood pressure and weight.
- Obtained client medical history, medication information, symptoms, and allergies.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Built strong relationships with patients through effective communication skills that foster trust in clinic's commitment to quality care.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
Direct Support Professional
ResCare
10.2018 - 12.2018
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Documented residents' mental status, sleep, and eating patterns in medical record books.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
Caregiver
The Rocking Chair
08.2018 - 09.2018
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
Medical Assistant
Bluefield Gastroenterology
12.2017 - 08.2018
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Education
Medical Front Office Billing And Coding -
Valley College - Martinsburg
Martinsburg, WV2024
Medical Assistant Diploma -
Valley College - Princeton
Princeton, WV11.2017
Skills
- Patient-Focused Care
- Inventory Management
- Medical Billing
- Data Entry
- Medical Terminology
- Patient Scheduling
- Procedure Assistance
- Phlebotomy
- HIPAA Compliance
- Compassionate Caregiver
- Medical Procedures
- CPR
Certification
- CCMA - Certified Clinical Medical Assistant
Timeline
Medical Assistant
Beckley Appalachian Regional Hospital
10.2023 - 11.2023
Certified Medical Assistant
Foot And Ankle Clinics
04.2023 - 07.2023
Medical Assistant
Appalachian Regional Healthcare
03.2021 - 04.2023
Direct Support Professional
REM
06.2020 - 03.2021
Direct Support Professional
ResCare
04.2020 - 07.2020
Medical Facilitator
MediTelecare
12.2018 - 04.2020
Direct Support Professional
ResCare
10.2018 - 12.2018
Caregiver
The Rocking Chair
08.2018 - 09.2018
Medical Assistant
Bluefield Gastroenterology
12.2017 - 08.2018
Medical Front Office Billing And Coding -
Valley College - Martinsburg
Medical Assistant Diploma -
Valley College - Princeton
- CCMA - Certified Clinical Medical Assistant
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