Morgan Lomeli
Ogden,UT
Summary
Dedicated senior care professional with a history of meeting company goals, utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges, ability to learn new skills and software quickly. I thrive in a management team.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Marketing Director/Assistant Administrator
WC Assisted Living Facility
02.2023 - Current
- Working closely with families and potential clients to help give them the best care, navigating concerns and complaints and resolving problems.
- Providing consistent and timely communication to build trust
- Facilitating community tours, driving the bus and assisting on community outings
- Built strong relationships with industry professionals.
- Devised marketing plans using digital strategies, print advertising, and word of mouth tactics.
- Verifying finances and health insurance coverage
Recreation Director
WC Assisted Living Facility
06.2019 - Current
- Created monthly activity calendars, led all group activities, maintained budgets and led family & resident meetings
- Monitored quality service of all activities and events, which promoted high level of satisfaction among families and residents.
- Created volunteer program to help with residential activities and supplement staff functions.
- Communicated effectively with residents, staff and community members by actively listening, offering respect and being positive.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
Activities Director
St Joseph Villa Nursing Home
03.2015 - 10.2018
- Engaged residents through events, small groups, and personal attention.
- Provided emotional support and companionship to improve quality of life for residents.
- Helped residents build and maintain interpersonal relationships, social skills, mental abilities, and confidence.
- Scheduled movies, entertainment, and other special events.
- Promoted exceptional quality of life for residents by innovating, organizing, and conducting entertaining and stimulating activities.
Assistant Store Manager
Tuesday Morning
01.2011 - 03.2015
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
Education
Bachelor of Arts - Special Education
WGU
Utah2026
Skills
- Communications Management
- Insurance Verification
- Customer Service
- Therapeutic Recreation Techniques
- Market Analysis
- Administering Social Media Accounts
- Time Management
- Microsoft Office
- Staff Management and Hiring
- Budgeting and Allocation
Certification
- CPR
- Food Handlers
- TRT
- Microsoft Office
Volunteer Experience
Over the course of 10 years I have volunteered abroad 6 different times. Teaching, building a school, caregiving at an orphanage and funding educations and meals for over 60 children.
Timeline
Marketing Director/Assistant Administrator
WC Assisted Living Facility
02.2023 - Current
Recreation Director
WC Assisted Living Facility
06.2019 - Current
Activities Director
St Joseph Villa Nursing Home
03.2015 - 10.2018
Assistant Store Manager
Tuesday Morning
01.2011 - 03.2015
Bachelor of Arts - Special Education
WGU
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