Summary
Overview
Work History
Education
Skills
Leadership Experience
Communication Skills
Timeline
Generic

Morgan Luce

LeRoy

Summary

Experienced with client advocacy, resource coordination, and case management. Utilizes strong interpersonal skills to build trust and support clients effectively. Track record of navigating complex social service systems to achieve positive outcomes.

Overview

8
8
years of professional experience

Work History

Cluster Care Caseworker

Genesee County Department of Social Services
07.2022 - Current
  • Established trusting relationships with clients, fostering open communication and rapport building.
  • Monitored case progress for timely completion and compliance with applicable regulations.
  • Developed and maintained strong relationships with community resources for successful referrals.
  • Collaborated with multidisciplinary teams for improved client outcomes and coordinated care.
  • Maintained high level of client confidentiality, following strict guidelines, and recommendations.

Benebone Second Shift Packing Supervisor

A.I.M.
08.2021 - 07.2022
  • Enhanced packing efficiency by implementing new packing methods and procedures.
  • Coordinated with other departments to ensure seamless communication and timely deliveries.
  • Reduced material waste through careful inventory management and organization.
  • Adapted quickly to changes in product lines or customer requirements, ensuring consistent performance levels despite fluctuations in demand.

Benebone Packager

A.I.M.
08.2020 - 08.2021
  • Maintained a clean, organized workspace, adhering to company guidelines for hygiene and safety standards in the packaging area.
  • Followed packing processes to increase speed and accuracy.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Re-packaged damaged or incorrectly packaged items.

Crew Member

Dunkin Donuts
11.2017 - 07.2020
  • In this role I had to make coffee and serve food with a cheerful personality, to the best of my ability, and do my absolute best to serve the customers to their satisfaction

Busser

Red Osier Landmark Restaurant
08.2016 - 07.2017
  • I started as a busser clearing and cleaning tables at a rapid pace in order to serve the guests to the best of my abilities
  • After 6 months I got promoted to Table side where I made food in front of guests with a cheerful personality, while being professional all at the same time
  • I also did this quickly, but to the best of my ability

Education

Social Work Degree - Social Work

The College At Brockport State University of New York
Brockport
08-2022

Associate of Science - Human Services

Genesee Community College
Batavia
05-2020

Advanced Regents Diploma -

LeRoy Jr./Sr. High School
Le Roy, NY
06-2017

Skills

  • Responsibility
  • Case information confidentiality
  • Client advocacy
  • Client interaction
  • Highly effective communication

Leadership Experience

  • Young Life, Young Life Leader, I oversee a group of teenage girls and I am given the opportunity to help them pronounce Jesus Christ as their lord and savior.
  • LeRoy Youth Cheerleading, Volunteer Coach, I was a volunteer coach for 6 years. I got the opportunity to oversee a group of 5, 6, and 7 year old girls with the goal of teaching them the basic skills they will need to be a cheerleader. It was a position given to me after showing a clear understanding of the responsibility and patience that this entails.
  • Taura, El Salvador - Mission Trip, I took my first trip to El Salvador in 2019 and have continued to attend this trip each year since. While we are there, I help run the donation center that provides clothing, shoes, and school supplies to the families in need, as well as, help out with the clinic that provides all the hygiene products and a doctor's visit. I also spend time playing with the niños and running a mini bible study during free time with another trip leader during our free time.

Communication Skills

In my Public Speaking class that I took my senior year in high school, I had to make an informational video. I made mine about Young Life, because it was/is something I am very passionate about. I got an A on this project and my teacher asked me in future years if she could show this video as a good example for her classes. I also continued on in Public Speaking when I attended GCC and received one of the highest overall grades in my class.

Timeline

Cluster Care Caseworker

Genesee County Department of Social Services
07.2022 - Current

Benebone Second Shift Packing Supervisor

A.I.M.
08.2021 - 07.2022

Benebone Packager

A.I.M.
08.2020 - 08.2021

Crew Member

Dunkin Donuts
11.2017 - 07.2020

Busser

Red Osier Landmark Restaurant
08.2016 - 07.2017

Social Work Degree - Social Work

The College At Brockport State University of New York

Associate of Science - Human Services

Genesee Community College

Advanced Regents Diploma -

LeRoy Jr./Sr. High School
Morgan Luce