Morgan Luhring
Albert Lea,MN
Summary
Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Overview
3
3
years of professional experience
Work History
Ice Cream Server
Eat'n Ice Cream
05.2022 - Current
- Enhanced customer satisfaction by providing efficient and friendly service during peak hours.
- Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
- Assisted in inventory management, reducing waste and optimizing product usage.
- Contributed to increased sales by upselling toppings, waffle cones, and specialty items.
- Made orders for customers while working with other coworkers
Receptionist
Eaton Chiropractic & Rehab Center
12.2023 - Current
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Worked on looking up Insurances while talking to people about how much their Insurance companies will cover their appointments.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Assisted in the onboarding of new employees by preparing orientation materials and providing guidance on company policies.
Childcare Worker
YMCA Daycare
06.2021 - 08.2023
- Enhanced children''s social skills by facilitating group activities and promoting positive interactions.
- Improved emotional well-being of children through providing consistent support and empathy in various situations.
- Developed age-appropriate lesson plans to engage children and foster cognitive growth.
- Managed daily routines, including meal preparation and nap times, ensuring a structured and nurturing environment for the children.
Education
Associate of Arts - General Studies
Riverland Community College
Austin, MN05.2024
High School Diploma -
Albert Lea Senior High School
Albert Lea, MN05.2023
Skills
- Data Entry
- Office Management
- Bookkeeping
- Scheduling
- Document Control
- Insurance Management
- Customer Service
Timeline
Receptionist
Eaton Chiropractic & Rehab Center
12.2023 - Current
Ice Cream Server
Eat'n Ice Cream
05.2022 - Current
Childcare Worker
YMCA Daycare
06.2021 - 08.2023
Associate of Arts - General Studies
Riverland Community College
High School Diploma -
Albert Lea Senior High School