Morgan Luke
Long Beach,CA
Overview
8
8
years of professional experience
Work History
Chef
The Hare LB
05.2025 - Current
- Implemented efficient food preparation processes, enhancing service speed and quality.
- Developed and executed seasonal menus, incorporating local ingredients and culinary trends.
- Trained junior chefs in cooking techniques and presentation skills for consistent quality.
Resident Assistant
Cal State University Long Beach
08.2023 - Current
- Develop relationships with residents through regular check-ins and open communication.
- Support program initiatives by contributing ideas and feedback during meetings.
- Coordinate maintenance requests for timely resolution of issues.
- Maintain bulletin boards and communication channels for resident updates.
Facilities Assistant
CSULB
05.2025 - 08.2025
- Coordinated maintenance schedules to ensure optimal facility operations and safety compliance.
- Implemented inventory management systems, reducing supply shortages and improving procurement efficiency.
- Developed training materials for new staff, enhancing onboarding processes and operational knowledge retention.
- Streamlined communication channels between departments, facilitating timely resolution of facility-related issues.
Bartender/Chef
BLACK
05.2023 - 04.2025
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Maintained extensive knowledge of cocktail recipes and preparation techniques, ensuring high-quality beverage menu.
- Supervised kitchen staff, ensuring adherence to safety and sanitation standards.
Customer Success Representative
24 Hour Home Care
01.2022 - 04.2023
- Served as an escalation point for complex or high-priority customer issues, providing swift resolutions that exceeded expectations.
- Process customer adjustments to maintain financial accounts.
- Introduced new support tools to enhance team productivity and further elevate the level of service provided to clients.
Shift Lead
Coffee Bean & Tea Leaf
05.2021 - 02.2022
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Inventoried materials on daily basis to identify and resolve discrepancies, maintaining highly accurate and current records.
- Trained new employees and delegated daily tasks and responsibilities.
- Prepared high-quality espresso beverages while adhering to established recipes and presentation standards.
Family Nanny
Children's Home Society Of California
01.2021 - 06.2021
- Facilitated relationships with children and parents by developing caring and structured home environments.
- Involved children in caring for household pets and chores.
- Assisted children with homework assignments and special projects across different subjects.
Shift Lead
Nekter Juice Bar
01.2020 - 03.2021
- Coached team on effective upselling and cross-selling methods.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.
- Trained team members in successful strategies to meet operational and sales targets.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Nanny
Priavte Family
08.2017 - 01.2020
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Developed games and activities using arts and crafts to support learning and verbal skills.
- Assisted children with homework assignments and special projects across different subjects.
- Built positive and nurturing environments to support child social and emotional growth.
- Monitored schedules to maintain sleeping, eating and school schedules for children.
Education
English Composition
Universtiy of Kent
Canterbury, UKEnglish Composition
Cal State University Long Beach
Long Beach, CA2022
High School Diploma -
Long Beach Polytechnic High School
Long Beach, CA2017
Skills
- Point of sale knowledge
- Guest relations management
- Event coordination
- Computer proficient
- Food Service Experience
- Strong verbal communication
- Detail-oriented
- Shipping And Receiving
Timeline
Chef
The Hare LB
05.2025 - Current
Facilities Assistant
CSULB
05.2025 - 08.2025
Resident Assistant
Cal State University Long Beach
08.2023 - Current
Bartender/Chef
BLACK
05.2023 - 04.2025
Customer Success Representative
24 Hour Home Care
01.2022 - 04.2023
Shift Lead
Coffee Bean & Tea Leaf
05.2021 - 02.2022
Family Nanny
Children's Home Society Of California
01.2021 - 06.2021
Shift Lead
Nekter Juice Bar
01.2020 - 03.2021
Nanny
Priavte Family
08.2017 - 01.2020
English Composition
Universtiy of Kent
English Composition
Cal State University Long Beach
High School Diploma -
Long Beach Polytechnic High School
References
Taylor Sherrell
Previous manager at Coffee Bean & Tea Leaf
(310)384-9432
Taylorcsherrell@gmail.com
Riley Matsumoto
Previous Manager at Black LBC
(310)429-7218
Rileymatsumoto@gmail.com