Morgan Marsh
Bowie,MD
Summary
Detail-oriented professional with 10+ years' experience in data management. Proven ability to ensure record accuracy and provide exceptional customer service, creating a smooth student experience. Proficient in MS Office and thriving in dynamic environments, I'm eager to contribute to CTU's vibrant learning community.
Overview
10
10
years of professional experience
Work History
Administrative Assistant
Indigo Republic
Hyattsville, MD
02.2024 - Current
- Streamline project workflow by scheduling meetings, travel arrangements, and vendor communication, fostering efficient team collaboration
- Manage project files, calendars, and meeting agendas to ensure on-time completion and maintain project momentum
- Provide exceptional client service via phone, email, and appointments, fostering positive relationships and clear communication
- Optimize team productivity by organizing and prioritizing tasks, utilizing calendar management and deadline tracking
- Ensured a smooth work environment by preparing presentations, managing, expense reports, and keeping office supplies stocked.
Pension Services Specialist
NEBF
Rockville, MD
10.2022 - 01.2024
- Resolved billing inquiries and concerns via phone, ensuring clear communication and positive member experiences
- Increased application processing efficiency by meticulously reviewing NEBF applications, promptly identifying and resolving errors
- Promoted data accuracy through collaboration with colleagues, developing best practices for data review
- Conducted research on work history and resolved discrepancies in reported financial data
- Scheduled appointments, and trained new employees on proper protocols and work standards.
Logistics Specialist
Loc Language
Washington, D.C
08.2020 - 10.2022
- Secured ingredients and packaging supplies at competitive rates, resulting in a 12% reduction in procurement costs and a 10% increase in savings
- Monitored inventory daily, performed monthly audits, and collaborated with vendors to resolve issues, recovering 100% of loss product value
- Communicated effectively with shipping companies and maintained detailed records of contracts, returns, pricing, and credit requests.
Inventory Coordinator
Mom's Organic Market
Washington, D.C
10.2014 - 08.2020
- Implemented a daily inventory monitoring system, resulting in a 95% reduction in expired/spoiled inventory
- Prepared weekly purchase orders for multiple vendors, verifying pricing through inspections and invoices
- Developed and maintained positive relationships with suppliers, proactively resolving issues like delivery delays and incorrect deliveries.
Education
Prince George's Community College
05-2015
Skills
- Data Entry
- Microsoft Office
- Administrative
- Electronic Filling
- Typing Speed: 45 WPM
- Vendor/Customer Relations
- Organization
- Collaboration
- Time Management
- Problem-solving
Timeline
Administrative Assistant
Indigo Republic
02.2024 - Current
Pension Services Specialist
NEBF
10.2022 - 01.2024
Logistics Specialist
Loc Language
08.2020 - 10.2022
Inventory Coordinator
Mom's Organic Market
10.2014 - 08.2020
Prince George's Community College
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