Summary
Overview
Work History
Education
Skills
Accomplishments
Soccer
Timeline
Generic

Morgan Matthews

Reno,NV

Summary

I am eager to try new things and won't be satisfied until I've perfected the task at hand. I am a hard worker and very determined to achieve satisfaction. I am very open to criticism and very eager to learn. I am getting a degree in elementary education so I love learning new things. I am very eager to start a new job.

Overview

5
5
years of professional experience

Work History

Family Nanny

Nanny
Reno, NV
04.2021 - Current
  • Facilitated relationships with children and parents by developing caring and structured home environments.
  • Balanced playtime and limited screen time to support development of fine motor, gross motor and cognitive skills.
  • Worked with children to enforce safe living habits such as asking for help, crossing street safely and avoiding contact with unsafe objects.
  • Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
  • Prepared tasty, healthy meals for children to encourage good eating habits.
  • Organized extracurricular schedules for sports and classes and provided safe transportation to different events.
  • Monitored schedules to maintain sleeping, eating and school schedules for children.

Sever

Brewers Cabinet
Reno, NV
03.2020 - 12.2021
  • Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Supervised restocking of salad bar and buffet for lunch and dinner service.
  • Noted special patron requests and followed up with kitchen to confirm delivery.
  • Increased sales significantly by upselling higher-end products to customers.
  • Cultivated warm relationships with regular customers.
  • Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Processed orders and sent to kitchen employees for preparation.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.
  • Collected orders and relayed them to bartenders quickly and accurately.

Lead Hostess

Steins Beer Garden
Mountain View, CA
07.2018 - 01.2021
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Facilitated around 400-500 guests per night entering the restaurant to ensure they got sat and served in a timely manner.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Recorded available tables after seating each party using specialized seating software.
  • Reported concerns about intoxicated guests to management to contribute to safe and welcoming environments for patrons.
  • Used cash registers and credit card machines to cash out customers.
  • Collected information from arriving customers to seat groups or place them on waitlist.
  • Assisted managers with quickly resolving service- and food-related issues.
  • Kept detailed payment records throughout shift to complete cash and card payments.
  • Maintained customer satisfaction and increased drink sales by directing customers to bar area while waiting for tables.
  • Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
  • Documented reservations, alerted servers and managers of large groups and prepared seating.
  • Informed servers of newly seated parties for speedy service.
  • Kept track of event finances, initial deposits, due payments and final balances.
  • Routinely supported other areas of restaurant by answering telephones and completing financial transactions for other staff members.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Prepared artistic menu boards highlighting current specials and promotions using eye-catching decorative techniques.
  • Watched dining area staff to evaluate server loads and calculate accurate wait times.
  • Monitored seating area and checked restrooms regularly to keep spotless.

Education

Associate of Science - Business Administration And Management

Truckee Meadows Community College
Reno, NV
06.2020

Skills

  • Critical Thinking
  • Time Management
  • Educational Software
  • Microsoft Word

Accomplishments

I played varsity soccer for four years and was captain for three, so I am very good at working in a team setting. I played division 1 soccer for two years so I am very coachable.

Soccer

I received accomplishments and awards all four years of high school playing varsity soccer. We won our division league my first and last year of high school and I was captain for these two years.

Timeline

Family Nanny

Nanny
04.2021 - Current

Sever

Brewers Cabinet
03.2020 - 12.2021

Lead Hostess

Steins Beer Garden
07.2018 - 01.2021

Associate of Science - Business Administration And Management

Truckee Meadows Community College

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