Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Morgan McGary

Butler,PA

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

9
9
years of professional experience
1
1
Certification

Work History

General Manager

Dairy Queen Grill & Chill
04.2022 - Current
  • Developed and implemented strategies to increase sales and profitability.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Set clear expectations and created positive working environment for employees.
  • Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
  • Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Identified problems, conducted troubleshooting and sought repair or maintenance support to keep restaurant equipment operational.
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.

Crew Member

Wendy's
07.2019 - 10.2020
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Addressed guest needs, questions, or concerns to create optimum experience.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Became familiar with products to answer questions and make suggestions.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.

Nursing Assistant

Concordia Lutheran Ministries
01.2017 - 06.2019
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Documented care actions by completing records and logs in medical software system.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.

Birthday Hostess

Chuck E. Cheese
12.2014 - 04.2016
  • Supervised children's activities, maintaining happiness, safety and well-being.
  • Prepared and served food and drinks to guests, meeting hygiene and safety standards.
  • Decorated and set tables in accordance with party themes and age groups.
  • Planned parties according to customer specifications.
  • Resolved conflict to maintain fun, positive and safe event environments.

Education

General Studies

Butler Senior High School
Butler,PA
06.2016

Skills

  • Staff Leadership
  • Customer Service
  • POS Terminal Operation
  • Staffing and Sales Reporting
  • Money Handling
  • Scheduling
  • Conflict Resolution
  • Inventory Management
  • Recruitment and Hiring

Certification

ServSafe Certification 2023-2028

Timeline

General Manager

Dairy Queen Grill & Chill
04.2022 - Current

Crew Member

Wendy's
07.2019 - 10.2020

Nursing Assistant

Concordia Lutheran Ministries
01.2017 - 06.2019

Birthday Hostess

Chuck E. Cheese
12.2014 - 04.2016

General Studies

Butler Senior High School

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Morgan McGary